Hawthorne Chevrolet Service Reviews Dealerships
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Hawthorne Chevrolet Service Reviews

  • 1180 Goffle Rd
  • Hawthorne, NJ 07506 (map)
  • (888) 714-8469
  • Chat with Dealer
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Service Reviews

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Service Rating Staff is always, courteous, respectful, and smiling. By jimdeli on 02/14/15 10:16:04 AM PST
Recommend this dealer? Yes

A bit of a long wait while car was serviced (routine) and others that came in after me were called before me. However, the wait was comfortable. The lounge area was full. Maybe you should add more lounge, grab it from the retail parts lobby. Does anybody ever really by a grille or running boards off...
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Dealer Response

Jim, we're glad to hear that your service visit went well. We do appreciate your patience for the extended wait that you encountered. Thank you for your business and suggestions. Best, Jeff Mays GM, jmays@hawthornechevrolet.com

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Service Rating chevy By corvette1969 on 01/22/15 01:08:32 PM PST
Recommend this dealer? Yes

excellant as always , i worked in a dealership in the 60s and 70s so i am familiar and this dealership does a great job
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Dealer Response

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an excellent experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Jeff Ma... Read more

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Service Rating Hawthorne Chevrolet By Ltjim on 11/21/14 08:25:49 AM PST
Recommend this dealer? Yes

Had a positive experience with Hawthorne Chevrolet while they tried to diagnose and fix a difficult problem with my vehicle. They remained patient and professional with me the entire time. The service writer and general manager worked seamlessly with GM for a satisfactory outcome. I look forward...
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Dealer Response

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the service experience. We look forward to working with you aga... Read more

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Service Rating I said enough!!! By 3536Marks on 10/29/14 08:25:07 PM PDT
Recommend this dealer? Yes

They told me it would be about an hour and it was less, I appreciated this. The waiting room is comfortable and all employees were courteous. (the free coffee machine gave lukewarm coffee).
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Dealer Response

It is wonderful to hear that our staff at Hawthorne Chevrolet was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel f... Read more

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Service Rating Customer Service Commentary By PeterWeinstein on 10/19/14 08:05:15 AM PDT
Recommend this dealer? Yes

Hawthorne Chevrolet service representative Alan W. Hoverman was very professional and courteous. He answered all of my questions in a direct manner. The service department completed the work assignment within the estimated time. I would recommend Hawthorne Chevrolet to anyone who wants to purchase a...
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Dealer Response

Peter, we are truly grateful for this awesome review! We are thrilled that Alan was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the oppo... Read more

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