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Hawthorne Chevrolet Service Reviews

  • 1180 Goffle Rd
  • Hawthorne, NJ 07506 (map)
  • Chat with Dealer
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Service Rating Great job keep the good work going By RPFD23 on 09/13/14 01:07:53 AM PDT
Recommend this dealer? Yes

You guys are spoiling me the repair was done quickly and done right so far your batting average is 1000 keep it going
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Dealer Response

We appreciate your input. Glad to hear that you are impressed with the service we offer here at Hawthorne Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Thomas Pasquazi, GM, tapasquazi@hawthornechevro... Read more

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Service Rating They try to sell you stuff that you dont need By avalanche12 on 03/09/14 03:08:29 PM PDT
Recommend this dealer? No

I was very unhappy there. I needed an 0-2 sensor replaced, which they did properly, but they also told me I needed new brakes just 2 months after I had them replaced. I took the car back to the brake shop and were told they were fine. I will not be going back to Hawthorne Chevy again
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Dealer Response

Please accept my sincerest apologies for the dissatisfaction you experienced during your recent visit. This is not how we do business at Hawthorne Chevrolet and the service that you received was unacceptable. If you could please contact me directly, I would li... Read more

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Service Rating Thief's and Loosers By globemaster1 on 03/08/14 06:50:45 PM PST
Recommend this dealer? No

They would lie how much time they need to estimate but would would want money before relieve your car and let you test their job - inexperienced [non-permissible content removed] ,and pretending that they don't understand what's going on... So many reviews with ONE Star says it all. All good reviews...
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Dealer Response

I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and Hawthorne Chevrolet. Please contact me directly through my phone at (973) 427-1560. I would love the chance to talk with you ... Read more

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Service Rating great work By fast454 on 12/05/13 12:02:33 AM PST
Recommend this dealer? Yes

my car went in for routine service and a smell of antifreeze when putting the heat on the routine service ( oil change and tire rotation ) was done quckly and correct the antifreeze odor was adressed and could not be duplicated and has gone away overall the service performed was good and priced fair...
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Dealer Response

Thank you for sharing with us! Our Service Department works hard to ensure a thorough, professional and enjoyable experience for our guests. We're glad that we were able to help you get back on the road and look forward to working with you in the future. Stay ... Read more

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Service Rating Best Dealership in TriState By rider16 on 04/03/13 04:01:39 AM PDT
Recommend this dealer? Yes

I have purchased several cars and trucks from this dealer. I do extensive research on autos and dealers online and I have to say that Hawthorne is by far the best dealer in the region. I always have complete satisfaction on all of my service issues. They do good work, have competitive prices and fix...
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Dealer Response

Thank you so much for taking the time to leave this review! We appreciate you input and value your opinion. It makes us proud to hear that a knowledgeable driver such as yourself regards our dealership with such high praise. This is the precise reason that we ... Read more

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