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Hawthorne Chevrolet Service Reviews

  • 1180 Goffle Rd
  • Hawthorne, NJ 07506 (map)
  • (888) 714-8469
  • Chat with Dealer
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Service Rating Customer Service Commentary By PeterWeinstein on 10/19/14 08:05:15 AM PDT
Recommend this dealer? Yes

Hawthorne Chevrolet service representative Alan W. Hoverman was very professional and courteous. He answered all of my questions in a direct manner. The service department completed the work assignment within the estimated time. I would recommend Hawthorne Chevrolet to anyone who wants to purchase a...
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Dealer Response

Peter, we are truly grateful for this awesome review! We are thrilled that Alan was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the oppo... Read more

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Service Rating Finally! By Noozmom1 on 09/30/14 10:31:04 AM PDT
Recommend this dealer? Yes

This was my best car-buying experience ever! Thanks to the personable, low-pressure and extremely helpful sales and financing staff. I usually dread having to purchase a car. My experience at Hawthorne Chevrolet changined all that.
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Dealer Response

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We will continue to offer the best car buying experience to each and every c... Read more

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Service Rating Great job keep the good work going By RPFD23 on 09/13/14 01:07:53 AM PDT
Recommend this dealer? Yes

You guys are spoiling me the repair was done quickly and done right so far your batting average is 1000 keep it going
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Dealer Response

We appreciate your input. Glad to hear that you are impressed with the service we offer here at Hawthorne Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Thomas Pasquazi, GM, tapasquazi@hawthornechevro... Read more

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Service Rating They try to sell you stuff that you dont need By avalanche12 on 03/09/14 03:08:29 PM PDT
Recommend this dealer? No

I was very unhappy there. I needed an 0-2 sensor replaced, which they did properly, but they also told me I needed new brakes just 2 months after I had them replaced. I took the car back to the brake shop and were told they were fine. I will not be going back to Hawthorne Chevy again
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Dealer Response

Please accept my sincerest apologies for the dissatisfaction you experienced during your recent visit. This is not how we do business at Hawthorne Chevrolet and the service that you received was unacceptable. If you could please contact me directly, I would li... Read more

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Service Rating Thief's and Loosers By globemaster1 on 03/08/14 06:50:45 PM PST
Recommend this dealer? No

They would lie how much time they need to estimate but would would want money before relieve your car and let you test their job - inexperienced [non-permissible content removed] ,and pretending that they don't understand what's going on... So many reviews with ONE Star says it all. All good reviews...
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Dealer Response

I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and Hawthorne Chevrolet. Please contact me directly through my phone at (973) 427-1560. I would love the chance to talk with you ... Read more

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