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Hawthorne Chevrolet Sales Reviews

  • 1180 Goffle Rd
  • Hawthorne, NJ 07506 (map)
  • (888) 714-8469
  • Chat with Dealer
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Sales Rating It's always a great experience at Hawthorne Chevrolet. Written by jimdeli on 10/28/14 12:41:35 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

It's always a great experience at Hawthorne Chevrolet. This was especially nice getting a new 2015 Impala in silver topaz metallic. I feel that the staff goes out of their way to ensure not just a satisfied customer, but a happy one. I was pleased with the friendliness of my sales person, Elaine and...
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Dealer Response

Jim, congratulations on your new 2015 Impala! I'm happy to see that your visit reflects these values and that Elaine assisted you in such a detailed and customized manner. We are truly dedicated to providing quality customer service in all areas of our dealers... Read more

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Sales Rating satisfied customer Written by oznop on 09/16/14 03:57:58 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Our visit to Hawthorne Chevrolet was very nice. The salesman we were fortunate to have (J R "GIVE A WAY" G. was friendly, courteous and extremely knowledgeable of his product. A very pleasurable experience.
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Dealer Response

Thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that our staff could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back ... Read more

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Sales Rating Great dealer Written by Kevinr52391 on 09/16/14 07:59:04 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

It took a little long to find the right car, but the experience was painless and the paperwork went quickly.
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Dealer Response

Kevin, thank you so much for taking the time to provide such great feedback. It's wonderful to know that you feel confident in your decision to choose Hawthorne Chevrolet as your dealer. It is imperative to us that we make the car-buying experience painless a... Read more

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Sales Rating Great Service Written by Flnmis20 on 06/19/14 08:22:14 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Pleased with the many options I had for a car at Hawthorne Chevy. My salesperson, JR was terrific in explaining my options.
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Dealer Response

Thank you for leaving us this great review. JR is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer s... Read more

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Sales Rating Very bad customer service Written by customer52 on 11/01/13 03:59:59 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Please donít go to this dealership. These people have no customer service skills. They make you wait hours without apologizing for the long wait. After you leave a deposit they ignore you. They didnít return my phone calls about when the vehicle can be picked up. After I told them that I will reflec...
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Dealer Response

Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction and I'd like to extend my sincerest apologies that you left our dealership with disapproval overshadowing your experience. I would really appreciate the chance t... Read more

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