Sales Rating
5
Excellant buying experience
Written by mela2 on 10/27/12 4:57:36 PM PDT
Recommend this dealer? Yes
Purchased a vehicle from this dealer? Yes
Coleman Kia
Our salesman Scott was great, this is over third kia we have, they are great cars if it wasn't for the accident we had we would still have it .
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Sales Rating
1
Beware - uses bait and switch tactics
Written by calezus99 on 8/12/12 11:38:10 AM PDT
Recommend this dealer?
No
Purchased a vehicle from this dealer?
No, Poor experience with dealer personnel
Coleman Kia
I received and online quote which looked very good. When I sent several emails asking to confirm make and model of the quote the responses where evasive and vague. However, they continually said to come in and we can discuss. :)
I pressed for a YES or NO answer and he finally responded with a differ...
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Dealer Response
I want to start off by sincerely apologizing for the negative experience you encountered with us at Coleman Kia. Thank you for taking the time to let us know how we are doing. I am so sorry that your experience didn't portray our commitment to customer service... Read more
Sales Rating
5
Excellent Buying Experience
Written by mek33 on 7/13/12 1:32:58 PM PDT
Recommend this dealer? Yes
Purchased a vehicle from this dealer? Yes
Coleman Kia
Purchased a 2012 Kia Sportage from Coleman. It was the best vehicle buying experience my wife and I have ever had. After contacting them, we informed them that we were looking for a specific Kia Sportage and they had the vehicle in stock the next day. Scott B., Coleman's sales specialist, answered a...
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Dealer Response
On behalf of everyone at Coleman Kia, thank you! I am so pleased to hear that your recent experience with us was delightful. We strive to provide quality customer service to everyone and it is nice to see our goal has been met continually. Congratulations on t... Read more
Sales Rating
5
Excellent dealership
Written by robbinsville on 6/23/12 6:19:51 AM PDT
Recommend this dealer? Yes
Purchased a vehicle from this dealer? Yes
Coleman Kia
I bought a new Sorento, and Coleman's sales staff was attentive with no pressure. We received a very fair price up front with no hassles, and a fair trade-in offer.
Very enjoyable experience, and absolutely no complaints.
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Dealer Response
Thank you for taking the time to write this glowing review! I am so pleased to hear that your experience with us was great and congratulations on your new Sorento. We strive to provide quality customer service and it is nice to see our goal being met. Thank yo... Read more
Sales Rating
5
very good expirience
Written by julianpa1000 on 6/22/12 2:17:19 PM PDT
Recommend this dealer? Yes
Purchased a vehicle from this dealer? Yes
Coleman Kia
Usually bying a new car is similar to a dental visit. You are under pressure from eager salesman to "up" your car price. Coleman car bying expirience was pretty straitforward. The internet price was starting point of negotiating. THen we added discounts,etc. NO EXTRA TACK-on Charges. Yes, I have pai...
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Dealer Response
Thank you, on behalf of the entire team here at Coleman Kia for sharing this wonderful review of your visit with us. I am so pleased to hear that your experience with us was so delightful and thank you for recommending us. Our team is wonderful and I will be s... Read more
