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Town Motors of Englewood, New Jersey

OVERALL SALES RATING:
1.6 stars
Reviewed by 1 member
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OVERALL SERVICE RATING:
2.2 stars
Reviewed by 2 members
Write a Service Review
DEALER INFORMATION:
Town Motors
400 S Dean St
Englewood, NJ 07631
(201) 568-5200
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HOURS:
Sunday
Closed
Monday
9:00 am- 9:00 pm
Tuesday
9:00 am- 9:00 pm
Wednesday
9:00 am- 8:00 pm
Thursday
9:00 am- 9:00 pm
Friday
9:00 am- 6:00 pm
Saturday
9:00 am- 6:00 pm
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Sales Reviews of Town Motors
Sales Rating:
1.6 stars
Sales Associate:
2 bars
Vehicle Inventory:
2 bars
Finance Department:
1 bars
Trade-In Process:
2 bars
Buying Process:
1 bars
The Worst Dealership
by bushido05 on 03-20-08 (11:25PM)
Pros:
None
Cons:
Their CPO vehicles are LEMONS,Horrible Customer service

2004 Audi A6:Town Audi has to have the worst customer service imaginable. I am presently taking them to small claims court because the car came with a bent wheel that they dont want to fix it cost a total of($2800.00) to fix.They claim they gave the car a 300 point inspection, however the car has...

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Service Reviews of Town Motors
Service Rating:
1.2 stars
Quality of Work:
1 bars
Parts Availability:
1 bars
Price:
1 bars
Waiting Area:
1 bars
Shuttle or Loaner:
2 bars
a terrible experience
by subaruowner2 on 06-28-09 (11:09PM)
Pros:
taught me not to trust service managers
Cons:
shady

A number of visits (and a great deal of money lost) have convinced me never to return to Town Motors. They have charged me for parts that they didn't in fact replace and tried to convince me to buy parts that I didn't actually need. Empty promises, false claims and high bills are a guarantee at t...

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Service Rating:
3.2 stars
Quality of Work:
2 bars
Parts Availability:
5 bars
Price:
2 bars
Waiting Area:
4 bars
Shuttle or Loaner:
3 bars
good, but check their work
by martin455 on 07-30-07 (12:23PM)
Pros:
nice place, friendly, courtesy transportation, nice waiting room
Cons:
sloppy work, overfilled fluids, unnecessary extras you don't need.

Nice facility, courtesy ride to/from work to get your car if you need it.  However, the pickup service ends @ 3PM, which they didn't tell me about!  I had to get a ride from a coworker @ 5 otherwise I would not have been able to get there in time!  Went in for a 30,000 mile service.  I didn't kno...

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