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Infiniti of Englewood Sales Reviews

  • 227 N Dean St
  • Englewood, NJ 07631 (map)
  • Chat with Dealer
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Sales Rating poor customer service Written by nanciemark on 08/12/14 02:12:43 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Good luck getting any customer service from this dealership. Won't return phone calls or emails or deliver a key to the care that was sitting on the sales person's desk! Simple request, simple solution...mail the key...no response for more than 2 months.....Ridiculous and embarrassing for Infiniti.
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Sales Rating Avoid this dealer, they are totally deceptive Written by sharg on 08/16/13 01:42:49 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I was offered an early termination on my lease of a G37x. All conversations were by phone or email. I was assured that the new G37x had every feature as my current G37x. After I signed all the docs and we went to get the new car, the salesman said he forgot to tell me that a few things are not on th...
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Sales Rating Worst car buying experience of my life Written by froggie60901 on 07/30/13 08:23:33 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

We recently bought a 2010 M35X at a dealership of yours, Infiniti of Englewood in NJ. I am disappointed to report that the whole experience was by far the worst car buying experience I have ever had. For being a luxury high end dealer the customer service is better at DMV. First off the car we had r...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating DO NOT TRUST!!! Written by usmcilya on 07/31/12 06:56:49 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Dealler promissed to install original navigation system but instead installed aftermarket piece which broke in a week. Now they're refusing to reimburse. Iv'e opeoned a case with the court and consummer affairs. Avoid Jerry Martinez at any cost - [non-permissible content removed]
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Sales Rating Absolutely Disgusted by Sales Manager Written by angrycustome6 on 07/24/12 12:32:18 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

DO NOT GET A CAR FROM HERE. I dealt with a short, caucasian, middle-aged sales manager. I believe his name was Ronnie. He was extremely rude and condescending. He argued his points, then shut me up by speaking loudly if I rebutted. I looked over to the person next to me and asked, "Why's this guy be...
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