Englewood Auto Group Service Reviews Dealerships
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Englewood Auto Group Service Reviews

  • 386 Grand Ave
  • Englewood, NJ 07631 (map)
  • (888) 554-2099
  • Chat with Dealer
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Service Reviews

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Service Rating No parts for scheduled service By TCAHEARN on 01/19/15 08:19:11 AM PST
Recommend this dealer? No

I brought my car in for an ignition switch recall service, which has been out for some time. It took a month to get an appointment with this dealer, and this morning, after they had my car for two hours, I was told they did not have the parts. Why didn't someone inform me of this: a) a day or two ...
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Service Rating World class customer service. By Jesseytraverse on 08/07/14 03:26:37 PM PDT
Recommend this dealer? Yes

Alberto was excellent. He explain my issues in detail he explained the options available to me and although some were cost prohibitive to me. He took care of the most critical items. Including obtaining a rental for me. I've come to trust the staff at the service department and Alberto helped seal t...
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Dealer Response

Englewood Auto Group: Great choice on your Chevy Cobalt. Thank you for your support, Glad we made it a pleasant experience for you. We look forward to maintaining our new relationship through scheduled maintenance's. We appreciate you. Enjoy your car. Don't fo... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Great Service By johnperfetto1 on 02/27/13 12:26:58 PM PST
Recommend this dealer? Yes

Lenny our service advisor is great. He provides excellent customer service and is always on top of what is going on. I would highly recommend this service department. Excellent job Lenny
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Dealer Response

John, thanks for the excellent feedback. Providing quality customer service in all areas of our dealership is exceptionally important to us. We thank you for noticing our efforts and we look forward to working with you again in the future. Until then, be sure ... Read more

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