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I bought my car @ Ray Catena in NJ, The salesman there Frank Fahy, He sold me the car.
The deal was considerable less than two others I had been quoted.
Most of all, It was the easiest transaction I ever had.
I have owned more cars than I can count with all my fingers and toes.
But by far thi...
I hate to admit it, but I bought a car from these people because they did have exactly what I wanted in stock. The salesman and his manager made me feel like I was at a Hyundai showroom with their pressure tactics, and lack of knowledge about the car. All they wanted to do was sell me a car rig...
I ordered a new Mercedes from Ray Catena because they told me they could get me the car much faster than the MB dealers in Bridgewater and Morristown could. They claimed this was because they are the second highest volume MB dealer in the U.S. Obviously they lied to me just to get me to order th...
I've experienced nothing but problems with Catena's Service Department. My car is less than 6 months old, and I've had 4 unrelated problems with the car. In each case, I've had to bring the car back to them 3 or more times before it was fixed correctly. The Service Advisors are always very apo...
When I first saw how nice the Customer Waiting Area is here (pool table, computer workstations, food, etc.) I was hoping for a better than usual dealer service experience, but I've been repeatedly disappointed. Although the people you deal with are very professional, clearly the level of technic...
