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Open Road BMW of Edison Service Reviews

  • 731 Rte 1
  • Edison, NJ 08817 (map)
  • (866) 973-9937
  • Chat with Dealer
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Service Rating IF YOU WANT TO BE RIPed OFF By bmwcustomer1 on 10/23/13 04:15:15 PM PDT
Recommend this dealer? No

open road bmw -- they are rude, arrogant and they will rip you off
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Service Rating The Best! By mike0761 on 05/10/13 12:55:26 PM PDT
Recommend this dealer? Yes

After I refused to pay $1,312 to replace one flat tire in Freehold BMW dealership because I had tire insurance I towed my car to Open Road BMW and they performed their job fast and at no charge without any questions. They even replace two tires. Great job!
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Open road bmw of edison service dept are rip offs! By joujou3 on 05/11/10 12:00:00 AM PDT
Recommend this dealer? No

Service receptionists is unprofessional seems like she doesn't want to be there with an attitude.. The younger one that is.. My service advisor ripped me off , he just wanted me to sign pay and to get out.. I have been to other bmw dealerships Dallas Tx, Chic Il ect.. and the service was outst...
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Service Rating Ultimate Driving Machine Not Ultimate Service By masterkim on 04/02/10 12:00:00 AM PDT
Recommend this dealer? No

Dropped off my 750Li for service. called for status. left me on hold for 10 minutes and never picked up. Called again to have the receptionist give me attitude about calling back. Left me on hold for 10 more minutes and Never Picked up the Phone. I'm going Back to Ray Catena Mercedes. their Service ...
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Service Rating BEWARE OF OPEN ROAD BMW By avoidopenroad on 06/02/09 12:00:00 AM PDT
Recommend this dealer? No

Avoid this dealership at all costs! I took my 2004 325 XI to Open Road BMW since my car was stalling out. I was told I needed a new battery (which would be reasonable since my battery is 5 years old) and to replace the idle air actuator. In addition they told me my valve cover need to be replac...
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