Open Road BMW provided a very smooth process. The sales person that I worked with Jamal Sutton, was extremely helpful. I had contact 5 other dealerships before contacting Jamal at Open Road. I live in NYC and wanted something closer to home. Open Road and Jamal in particular was extremely helpful during the process - not only did he give me the best price. But promptly returned phone calls and email. This was not the case at other dealerships. Further, I was able to do the whole transaction over the phone. So when I walked into the dealership it was a matter of signing papers for 1/2 hour. Jamal Sutton really facilitated all of this and work around my and my wife busy schedule.
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