Mercedes-Benz of Cherry Hill Service Reviews Dealerships
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Mercedes-Benz of Cherry Hill Service Reviews

  • 2151 Rte 70 W
  • Cherry Hill, NJ 08002 (map)
  • Chat with Dealer

Service Reviews

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Service Rating New Car//In for Installation of a Missing Feature By bashful3 on 03/05/15 10:55:18 AM PST
Recommend this dealer? No

When my new S Class Mercedes was driven to my home after a day in the service department installing a massage package, no one explained how to use that package. The next day, when I wanted to run an important errand, I was shocked to find all safety features of the car shut off: no rear view cam...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Mercedes of Cherry Hill sold us a Lemon, then they robbed us By sqz31p on 03/18/13 12:54:09 PM PDT
Recommend this dealer? No

"Mercedes Benz Of Cherry Hill sold us a GL320 with issues, gasket leaks, balancing/alignment issue's that took 4-5 visits to correct (they told us it was us, then the roads, then it was the tires), next issue was a knocking they could not fix after having the vehicle in for an entire month of Januar...
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Service Rating service under warranty By hlong2306 on 10/24/12 08:52:20 AM PDT
Recommend this dealer? Yes

Had a seemingly minor noise in a just- purchased used car (certified under warranty). They found a climate-control fan bearing beginning to wear and replaced the unit while I waited. No hassles. Also touched up a few tiny rock dings in the paint at my request.
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Service Rating Awful service By ed86 on 01/08/12 09:45:03 AM PST
Recommend this dealer? No

The first and second time I went to the dealer service department was extremely disappointing and frustrating. The first time I went to the dealer was for, what I thought, a simple issue of the shifter, it would be hard to move it from P to D. When presented this information to the technician he ha...
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