Cherry Hill Nissan

The worst customer experience ever! They were one of the first dealerships around Delaware area to get the Nissan Rogue 2014 and also listed with True Car. We took the True Car certificate and they agreed to honor the pricing. After paying a deposit of $4000 to them we were told the car we booked is on recall and they kept us hanging for more than a week just to let us know that the car we had a deposit on & which was on recall was sold to someone else because they assumed through a conversation we had that we didnt want the car - which is absolutely rubbish! To top it all if they even thought we were not interested why would they keep our deposit with them? Then the manager told me she could arrange for another car for us but not honor the pricing we agreed on. But ofcourse I was really mad & upset so I asked them to refund our deposit and they still didnt do so - till we had to call the bank and block the payment. The most annoying part is no one thinks it was important to answer our calls or return them. If anyone out there needs more details I can actually share a formal invoice generated by the dealership & how they just blatantly lied & cheated us!!!