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BMW of Bloomfield Sales Reviews

Overall Rating:
3.3 stars
Reviewed by 
6 members
Sales Associate:
3.3 bars
Vehicle Inventory:
3.5 bars
Finance Department:
3.2 bars
Trade-In Process:
2.3 bars
Buying Process:
3.4 bars
DEALER INFORMATION:
BMW of Bloomfield
425 Bloomfield Ave
Bloomfield, NJ 07003
(800) 498-4654
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HOURS:
Sunday
Closed
Monday
8:30 am- 8:00 pm
Tuesday
8:30 am- 8:00 pm
Wednesday
8:30 am- 8:00 pm
Thursday
8:30 am- 8:00 pm
Friday
8:30 am- 8:00 pm
Saturday
9:00 am- 6:00 pm

1-5 of 6 Reviews

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Sales Rating:
5.0 stars
Sales Associate:
5 bars
Vehicle Inventory:
5 bars
Finance Department:
5 bars
Trade-In Process:
5 bars
Buying Process:
5 bars
Fabulous sales team at BMW of Bloomfield - Thank you!
by sstankiewicz on 11-12-09 (02:08PM)
Pros:
Outstanding customer service and a GREAT price compared to other dealers in the area
Cons:
No cons.

I just want to thank EVERYONE at BMW of Bloomfield for helping me get into my dream car - a white Certified Pre-owned BMW X3 with beige interior! Not only did they have a few X3s to choose from, the customer service was OUTSTANDING! I felt comfortable with my purchase and everyone there went OUT ...

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Sales Rating:
5.0 stars
Sales Associate:
5 bars
Vehicle Inventory:
5 bars
Finance Department:
5 bars
Trade-In Process:
N/A
Buying Process:
5 bars
Fully Satisfied
by stuey on 10-28-09 (03:24PM)
Pros:
Everything went by the book. We paid the exact amount that was agreed upon;
Cons:
There were no cons for this purchase.

We had a deal with another dealer for a car on the delivery boat. When we went to close the deal additional money was added. We refused to pay. This dealer accepted the exact deal that we had with the initial dealer. He also arranged a trade with the first dealer who had first locked up the car f...

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Sales Rating:
4.8 stars
Sales Associate:
5 bars
Vehicle Inventory:
4 bars
Finance Department:
5 bars
Trade-In Process:
N/A
Buying Process:
5 bars
Professional, courteous, responsive, & competitive - what more can you ask?
by jakelat on 09-05-08 (01:00PM)
Pros:
Professional, courteous, responsive, & competitive
Cons:
Can't think of anything major

Just leased 2 vehicles from this dealership.


At the end of the month and at the end of an aggressive lease program, when all dealers are scrambling to close the last few sales, BMW of Bloomfield was still able to return phone calls (imagine that!) and get a car from another dealership.  Funny ...

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Sales Rating:
1.2 stars
Sales Associate:
1 bars
Vehicle Inventory:
2 bars
Finance Department:
1 bars
Trade-In Process:
1 bars
Buying Process:
1 bars
Very Unhelpful
by mmoli on 08-02-08 (06:58PM)
Pros:
Nice Showroom
Cons:
Rude and unttrained Customer Service

Unfortunately, my experience at BMW of Bloomfield was very negative. When I asked about buying and trading in a car that I owned for one of theirs I was quickly brushed off and told that it was too much money to accomplish (implying that I didn't have the necessary capital to do so), even though ...

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Sales Rating:
2.0 stars
Sales Associate:
2 bars
Vehicle Inventory:
2 bars
Finance Department:
2 bars
Trade-In Process:
N/A
Buying Process:
N/A
Unresponsive and untrustworthy
by mikesw3 on 03-05-08 (05:04PM)
Pros:
The sales staff is nice
Cons:
Late or no response at all

I agree with the previous poster that they are untrained and untrustworthy.  I am realistic and fully understand that the sales staff is trying to make a sale.  However, the concern is where they draw the line between outright lying and reasonable euphemisms. In addition, I really do not believe ...

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