BMW of Stratham Service Reviews
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BMW of Stratham Service Reviews

  • 71 Portsmouth Ave
  • Stratham, NH 03885 (map)
  • (877) 329-9359
  • Chat with Dealer

Service Reviews

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Service Rating Customer Service! By ben7777 on 08/27/15 07:11:45 AM PDT
Recommend this dealer? Yes

I purchased a 5 Series from this dealership and recently returned for service. They came and picked up the car and returned later that week with my car - clean and fixed - and ON TIME. To me, buying a luxury a vehicle is more than just the car - it's also about the service and upkeep of the car. ...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Excellent BMW dealer By cloggie on 10/05/11 07:22:41 PM PDT
Recommend this dealer? Yes

I purchased a 330csi and a Z4M from this dealer. On both occasions the staff were helpful, knowledgeable, unobtrusive and courteous. The service department staff my Service Advisor is John Bowling make it simple to make an appointment, they do the work in the time promised and will always have a...
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Dealer Response

Thank you so much for your kind words! We are so glad that your purchase went smoothly and that you had a good experience at our dealership. Thank you so much for your business!

All Comments (1)
Service Rating Superior Service By kevin_h on 09/30/11 03:35:06 PM PDT
Recommend this dealer? Yes

Ira BMW of Stratham located in Stratham, NH services the vehicles they sell (new or previously owned) and provides service to those of us who buy other vehicle brands new and desire the best in customer service. Having my Mercedes serviced at BMW of Stratham over the Mercedes service centers local t...
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Dealer Response

Thank you so much for your kind words! We are so glad that your purchase went smoothly and that you had a good experience at our dealership. Thank you so much for your business!

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Service Rating Engine rattle on BMW M3, wouldnt look at it By rkellstrom on 05/25/11 11:56:41 AM PDT
Recommend this dealer? No

I bought a used BMW M3 from them with a warranty 90day/3000 miles. The cam gears were broken (loose fasteners) unknown to me and they refused to service or diagnose it unless I paid. I was told that the sound in the engine was normal (which it is in no way normal) and to basically [violative content...
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Dealer Response

We are so sorry that you had a negative experience with our service department. We strive to make sure that our customers have a pleasant experience with our dealerships when they bring their cars in for service. If there is anything we can do to make this exp... Read more

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