Best Ford Lincoln Mercury of Nashua, New Hampshire

My First Experience with Best Ford WILL be the Last

by dthorn on 10-30-07 (08:38AM)

Pros:

Inventory, Location

Cons:

Sales, Purchasing Experience, Lack of attention to detail, Disrespectful, Poor Overall Experience

If you're looking for a new Ford or Lincoln, look elsewhere before purchasing from Worst - oops, I mean Best - Ford. Rather than wait from another local reputable dealer for the vehicle I wanted, I acted hastily and purchased from Best Ford because they had it in stock. A mistake I will never mak...

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Excellent Dealer experiance

by theatasigma on 08-11-07 (08:07PM)

Pros:

Good Sales Guys and no high pressure tactics

Cons:

1 F&I guy on so it takes a long time to get processed and pushed hard for extra warrenties

Traded in a 06 Mercury Milan Premier for a 07 Mustang GT, sales guy knew his stuff on these models, both the V6 and GT.  They allowed me to test drive several different vehicles until I found a couple I liked, then they spent more time with me narrowing down what I exactly wanted.  Very patient w...

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Be specific!!

by trp on 10-22-07 (10:27AM)

Pros:

Large dealership, lots of selection

Cons:

High pressure sales. They stand in groups out in the parking lot just waiting to pounce.

We brought our car in for an oil change.  When we picked it up the bill was $500.  They claimed that we asked for work to be done in addition to the oil change...tune up, front and rear differentials, radiator flush, etc.  The Manager acknowledge the mistake but refused to wave the additional cha...

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Best of the BEST

by arsenal2 on 08-30-07 (01:02PM)

Pros:

Clean, honest, great selection, price, service

Cons:

Cant think of any.

I have been a customer of Best Ford since they opened in 1998. They have allways given me a better deal that all the other Ford dealers in the area - - trust me I have shopped everyone. I do all my service work there and they have allways treated me kindly and honestly, my vehicle is ready at the...

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Buyer Beware Best Ford Does Not Honor Their Warrantys

by ginagrl79 on 08-23-07 (07:47AM)

Pros:

They had me test drive my car to replicate problem.

Cons:

They charged me for a part that should've been under Warranty.

Recently Downtown Lincoln Mercury was purchased by Best Ford and it really is a shame.  Back in December I had my Transmission Replaced on my 2001 Mercury Cougar ZN. Which by the way I do love this car. the work was done by Downtown.  In the last couple of weeks my car's transmission started to a...

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