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Fairfield's Buick GMC Sales Reviews

  • 434 Winchester St
  • Keene, NH 03431 (map)
  • (877) 884-5141
  • Chat with Dealer
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Sales Rating Best car buying experience I've had Written by Benoit65 on 12/22/14 12:23:03 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Ken Clay was very helpful from the moment I stepped into the dealership. He answered my questions without a sales pitch and told me he'd notify me when the car I was interested in was in stock. I got an email notification the day it arrived and I went and test drove the vehicle a few days later. I w...
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Sales Rating Purchase of 2011 Buick Enclave Written by bmoars69 on 01/31/14 05:03:06 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Fairfields found the perfect vehicle for us. It was secured faster than we could have hoped. The sales and service departments exceeded our expectations and we will not hesitate to recommend Fairfields to our friends and family. A special thank you to Lou S. the general manager.
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Sales Rating Test Driving/Buying New 2014 Cadillac Escalade Written by cnws on 11/04/13 05:04:21 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Laura B. was my initial contact while searching for info on new 2014 Cadillac Escalade. She was very helpful & with both Wayne & Shane, all 3 made sure I got my 1st exterior color choice. They also went beyond just selling me a top vehicle. They also cared & asked 1st about our puppy Jemma who recen...
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Dealer Response

Thank you for sharing your recent experience with us. We are happy to hear that your puppy Jemma is recovering well from surgery. The entire team that helped provide you with exceptional knowledge and customer service will be happy to see the wonderful things ... Read more

All Comments (1)
Sales Rating Would not honor their agreed upon price Written by fpsdean on 07/30/13 08:27:17 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I found a car I was interested in if they would take my price, and explained that I'll save myself the time and gas money as that's the highest I'm willing to go. Now sure, my offer was fairly aggressive, but it was very reasonable as I have found the same car with more options and fewer miles lists...
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Dealer Response

The incidents in which you have described in your review are completely unacceptable and most certainly do not match up to our standards of excellence. I am appalled to hear you received the service described and will be sure to further investigate these matte... Read more

All Comments (1)
Sales Rating Great commercial vehicle purchase Written by thf2 on 02/07/13 04:17:55 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Matt in Internet Sales was terrific to work with--he answered my questions quickly and in a friendly manner. They seemed genuinely focused on helping us find the right truck for our farm. We're down in Connecticut, but I would recommend this dealership to anyone in New England or beyond!
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