No business ethics foundWritten by patapa on 05/18/11 10:17:23 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No
Don't go there if you speak with the accent.They will treat you as a [violative content deleted] and will try to screw you as much as they can playing numbers and trade in prices and not telling you truth. First time i brought my Rav 4 for a small repair and they kept car overnight not even warning me.No apologies the next day. Next time was when we decided to buy a new Prius3.They didn't have model and color we wanted,so they took a deposit and two days later called us to come for the car.First thing i asked is this a model 3,and a dealer said to me "yes,2 or 3"as he did not know the difference between those two models.Model two is not upgradable with GPS and back up camera and is less expensive. And we got stoned then they showed us the agreement we signed ,when we left deposit.And it was Prius 2. But they did not know that i recorded whole our conversation on my Iphone and i have proof what we were talking about model 3.After scandal happened,they told us they gonna find us model 3 in a couple of days.You think they did?Think again. Do you think they apologized?Of course not.So,we went to Ira Toyota of Manchester and 1 hour later we took home our new Prius 3. My suggestion: avoid these villagers with their perverted business ethics.