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Grappone Toyota Service Reviews

  • 514 Rte 3A
  • Bow, NH 03304 (map)
  • (888) 927-3860
  • Chat with Dealer
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Service Rating Defective Corolla, will not honor warranty By bmw962 on 04/10/14 05:44:49 AM PDT
Recommend this dealer? No

Car has been back three times. Alignment printout clearly states that the car is out of alignment and will cause tire wear. On my third set of tires at 33K. Dealer and Toyota refuse to fix. Must now hire lawyer to get court judgement. Avoid this dealer at all costs.
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Service Rating "Service as it should be" Doing Business the right way! By dobber51 on 03/26/13 09:12:35 AM PDT
Recommend this dealer? Yes

My faith in doing the "right thing" in business has been restored....at least with Grappone Toyota. I was pleasantly taken back by not being treated like ...."here comes a lady"... My gas and trunk release were not working and I needed gas. Grappone came to the gas station. Opened the gas door. I go...
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Dealer Response

Thank you for the feedback and for allowing Grappone to fix your fuel and trunk releases!

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Service Rating Always an exceptional experience By elauerm1 on 03/13/13 05:57:05 PM PDT
Recommend this dealer? Yes

Each time I go into Grappone Toyota for Service, I'm greeted promptly with a smile, and paired with a knowledgable Service Advisor. I always wait for my work to be done in their new waiting area, which has complimentary popcorn, comfortable seats, TV, and fast, free Wi-Fi. The work is done quickly, ...
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Dealer Response

Thank you for your feedback and for letting us service your car!

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Service Rating Great dealership By chrismac on 02/21/13 01:35:58 PM PST
Recommend this dealer? Yes

Vehicle was ready when promised and prices were very fair. Very enjoyable experience. Friendly and clean.
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Dealer Response

Thank you for Grappone to service your car. We are glad that you had an enjoyable experience.

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Service Rating What a great experience! By afvetmomof5 on 02/11/13 07:22:28 AM PST
Recommend this dealer? Yes

I normally do not enjoy going to spend time a dealership for anything. My husband found our car online and we simply just went and did the necessary stuff and left. I had to take our van in for some work on the rear sliders for warranty and everyone at the dealership was wonderful. I brought two you...
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Dealer Response

We are always happy to help our guests! We know car seats aren't the fastest things to uninstall and re-install. Thank you for the feedback and we are glad you had a good experience with us!

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