Print | Edit this listing

Grappone Mazda Sales Reviews

  • 504 State Rte 3A
  • Bow, NH 03304 (map)
  • (888) 718-2450
  • Chat with Dealer
Sort By:
Sales Rating Good Experience, Rude Lead Salesman Written by 30_something1 on 08/14/14 06:40:50 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I traveled to grappone to look and purchase a new car. The salesman was extremely nice and helpful, he answered all questions and was very informative. Unfortunely grappone mazda has a lead sales manager, Bob, who is anything but helpful and is rude and very unprofessional. He hid behind a car in th...
Read the full review

Dealer Response

To whom this may concern, Thank you for your review. The feedback from our guest's plays an integral role in the constant refinement of our business practices. We strive to better ourselves on a daily basis and we understand your frustration. We are currently... Read more

All Comments (1)
Sales Rating Great experience Written by chris_in_nh on 03/19/14 07:46:45 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My wife and I recently purchased a Mazda MX-5 here, and can definitely recommend them. They have gone to a no-haggle, up front price approach, and the prices are competitive and fair. Only complaint is the old-school arm twisting we got to buy extended warranty etc. Grappone you should back off on t...
Read the full review

Sales Rating Great experience Written by ac9238 on 08/17/13 12:50:43 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Grappone was awesome when I recently purchased my new car from them. No pressure, no hassle, I felt very comfortable through the entire process. All the pricing was upfront from the start, and I loved not feeling like I had to negotiate to get the best deal. I love my new car and loved how easy and ...
Read the full review

Dealer Response

Thank you for the great feedback. We are glad to hear that your car buying experience at Grappone was stress-free. Congratulations on your new car!

All Comments (1)
Sales Rating Honest Mistake or "Bait & Switch"? Written by unhappycardeal on 07/26/13 11:03:52 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I love my new Mazda from Grappone in Concord. My saleswoman was really nice to work with too. However, I left the dealership's business office feeling like a victim, and almost ended up paying $500 more than I had agreed to. Luckily, I noticed the discrepancy in their paperwork before it was too lat...
Read the full review

Dealer Response

We are very sorry that you had a negative experience while purchasing your Mazda from us. Even though we do our best to make sure every thing is accurate, we do make some mistakes. Thank you for pointing out those mistakes during your visit. Again we are very ... Read more

All Comments (1)
Sales Rating 2012 Mazda 3 i Touring - Great experience! Written by bbuckus82 on 04/01/13 06:54:15 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had a vehicle which I still owed money on, but really wanted to upgrade to a Mazda 3 as I had read so many great reviews. After contacting Grappone Mazda online, I was very quickly responded to by a lovely woman named Leah L. who got me started with my transaction. She explained all the steps we w...
Read the full review

Dealer Response

Thank you for the awesome feedback and for visiting Grappone Mazda! Congratulations on your Mazda 3.

All Comments (1)
ADVERTISEMENT
ADVERTISEMENT