Champion Chevrolet
Customer Reviews of Champion Chevrolet
We were treated well
byon 04/29/2011
We were treated well and with respect. We bought the car at a fair price, and we did our research first. The hagling and paperwork time spent was a little lengthy. But isn't it always?
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Good Salesman, Bad Salesman
byon 11/30/2009
Long story, Saw a 2009 Cobalt SS on the lot and wanted it. Vic and Julio, extremley pleasant salesmen to deal with. My license was expired so I could not test drive it. Vic asked me to renew the license and please come back. I went back and the car wasn't there, they thought it was in the body shop. Went back a few more times. Car was finally back, not at body shop, but at auction. The car experienced minor body damage at the lot. Vic and Julio bending over backwards to keep me coming back. I went in on a Friday night and asked twice for Vic or Julio, Rich said he could help me and that the other 2 weren't in. I asked if they got credit for the sale and Rich said nothing, I asked again and a sales mangager overheard me and said they would get the credit. Rich didn't seem to like this at all. It was an unpleasant evening for me as Rich and his sales manager, the dark haired Hawaiian guy tried to give me nothing for my trade in and tried their best to piss me off. I would have walked out but already had made up my mind that I wanted this car despite Rich's best effort. I ended up walking out that night because they couldn't meet my "Numbers" The amazing thing is, I wasn't surprised at all by their voicemail the next day saying they could meet my numbers. All in all an unpleasant buying experience, probalbly part my fault for not standing my ground and getting the right salesman(should I have to) or just walking away. Vic and Julio, Thanks for Trying. Rich, never mind. The only reason I will go back is because Chuck Brown in Service has provided the best customer service I have ever received. He has helped out with my previous vehicles that I purchased there and my kids car also. Buying a car should not be this diffficult.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Do yourself a favor and look elsewhere
byon 08/21/2009
My wife and I were in the market for two full sized 2008 trucks, and we were interested in taking advantage of Chevrolet's excellent rebates/cash back offers that were available at the time. We walked into the dealer and were treated nicely by the sales people that greeted us outside. We viewed a few trucks and decided to try and get a bottom-line price on one of them. We were escorted into an office and asked to take a seat. We had brought details of the offers Chevrolet was advertising on its website with us. This is where the service got bad. In walked a pacific-islander looking gentleman, slightly balding, if I remember correctly. He brought in pricing information on the truck 1st truck we were looking at but it did not match the offers Chevrolet was advertising. We questioned this and that's when this guy went haywire. He told us that the dealership could do what they wanted to, and they wouldn't honor the cash back/rebate price advertised. We were astounded at his delivery (very rude and condescending). Disappointed at the situation (we really liked the truck) we asked if we could be shown something else. He told us "We have nothing for YOU here". I said "excuse me", and he made it obvious that we wouldn't be shown any other vehicles. My wife and I were flabergasted and just looked at each other. I'm still amazed when I think about it. If the boss knew how customers were being treated I'm sure the guy would be looking for another job. Anyway, we [went to another dealership] and bought our two trucks.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Downright rude!
byon 10/04/2008
I must say this was the rudest experience I have had in my 50 years of car shopping. Absolutely no play in their game. I sat down to deal on a car I liked and he gave me no room to manuever. This was not an incenitve deal we wee talking sticker price, and in this environment I was shocked and walked right out the door. This dealer has a reputation for shady practices and my visit did not help in that perception, had I not wanted "that" car I would not have even gone in. Never again!
2 Comments