Audi Las Vegas

by Becki702 on 03/27/2024

I was indecisive about trading in my A3 cabrio either for a Q5 or Q3. Jordan was patient and really made the sales process easy. He along with Greg found me the perfect Q3 that checked all my boxes.

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by Suzanne on 03/07/2024

Audi Las Vegas lives up to what a Luxury Car Dealer should be. I loved that I received a video of the repairs needed on my car narrated with a description of the problems. My service person, Rodolfo, kept in contact with me and answered all my questions. My car was returned after a wash and cleaning inside, which was so appreciated. Even though there is an Audi dealership closer to my home, I prefer to take my car to Audi Las Vegas.

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by Prince1 on 02/26/2024

I recently purchased a 2034 Audi etron GT from Audi Las Vegas My sales team of Tom and Eric were outstanding Both were very knowledgeable and professional with no high pressure tactics They simply answered all my questions and guided me through the purchase process I am a customer for life

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by HellKitty on 02/12/2024

I purchased an Audi SQ8 remotely - that is, I never went to the store itself, since it's in another State. The entire deal (including trade-in) was done over the phone and by email. Audi Las Vegas had the car transported to the AutoNation in Albuquerque (which is considerably closer to me than Las Vegas) at their cost; once the vehicle arrived, I drove my trade-in down there, signed all the paperwork and left with the new car. Everyone - at both Audi Las Vegas and AutoNation Albuquerque was phenomenally nice and helpful.

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by jacssn1 on 02/10/2024

I was quite surprised and upset with the fact that Audi does not repair tires and requiring me to purchase a new tire for a slow leak. Looked at several independent Tire stores and none could get the E-Tron GT tire

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by Trudarknis on 02/09/2024

Jacob Link was a stellar sales specialist at the Audi location on Sahara. He was cool and no pressure energy, when I entered the sales area. He asked only a few questions but then offered a test drive. I told him I would be back the next day to purchase the car and confirmed I would be in. He was there 9am the next morning on his day off to greet me and stayed through the long day of the sale to make sure I was satisfied. When I later came back after the sale, he greeted me and kept up the same energy and friendliness. I appreciated his candor and professional demeanor. He was an exemplary luxury experience service provider.

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by Happy Grammy on 02/03/2024

After bad buying experiences in the past with other dealers, I was hesitant to go through the process alone. Our sales associate Joann was a pleasant surprise. She helped us view the variety of inventory available and pick out a few cars for test drives. We found a fun Q5 that fit my needs. After a painless process we were on our way. I never felt like I was being pushed into something I didn’t want. Thank you for a premier experience doing something that in the past had been a very painful and anxiety inducing process.

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by Maverick on 02/02/2024

Dan was friendly knowledgeable and knowledgeable.

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by James G. on 02/01/2024

Process was smooth from end to end. Joann was super responsive and helpful with my initial inquiry, Erik helped me find the perfect car, and Evelina made the finance part a breeze. Easily one of the best experiences I’ve had with a dealership, everyone was so helpful and friendly! I definitely plan on coming back in the future.

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by Erika S. on 01/05/2024

We recently had the pleasure of experiencing exceptional service from Chester Gurrola who went above and beyond his duties. Though he was not our main salesperson, he played a crucial role in helping us throughout the entire car buying process and continued to assist us even after the purchase was made. His dedication and commitment to providing outstanding customer service truly made a lasting impression. From the moment we walked into the dealership, Chester greeted us with a warm and friendly smile. Despite not being our assigned salesperson (Jacob was great too), he took the time to understand our needs and preferences. He patiently listened and guided us to what we needed through the process. What impressed us the most was his willingness to go the extra mile. He tirelessly worked behind the scenes, even though he was not directly responsible for our sale. He communicated with the finance department, ensuring that all paperwork was processed smoothly and efficiently. His attention to detail and follow-up was exceptional, which made the entire purchasing process hassle-free. Moreover, Chester's dedication did not end with the sale. He continued to be there for us, addressing any minor issues or concerns we had with the car. His prompt response and willingness to assist, even after the transaction was completed, demonstrated his commitment to customer satisfaction. His extensive knowledge of the vehicles and his genuine passion for helping customers made the entire car buying experience a delight. He was patient, professional, and went above and beyond to provide exceptional service. Overall, everyone who we dealt with at this dealership was very pleasant. Including Jacob from sales and Nikolas from service; both were great, helpful, and very easy to work with. As for Chester, his dedication, enthusiasm, and exceptional customer service made our car buying journey smooth and enjoyable. We highly recommend this dealership to anyone in search of good cars and with people who truly go above and beyond to ensure customer satisfaction.

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by Joi Brooks on 12/14/2023

I brought my vehicle in for a comprehensive inspection of my brakes and had concerns regarding the keyless vehicle lock. Wido was exceptionally attentive and assured me that he would personally oversee the inspection and promptly update me on any potential issues. Throughout the process, Wido kept me informed at every step, providing reassurance and clarity regarding the status of my vehicle. I am pleased to report that the technician found no significant concerns during the inspection. Wido ensured that the keyless lock system and brakes were in proper working order, along with addressing other aspects of my car. The efficiency and thoroughness of the service, combined with Wido's clear communication, made for a positive and stress-free experience. I would like to commend Wido and the entire Audi of Las Vegas team for their commitment to prompt and efficient customer service. My overall experience with your dealership was highly satisfactory, and I look forward to continuing to entrust my vehicle's maintenance needs to your capable team. Thank you for maintaining such a high standard of service.

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by cwatbay on 12/09/2023

We flew down from Reno to Las Vegas to buy our car. We could have bought it in Reno but the car dealer here kept jacking up the price and didn't want to do a very minor repair to the car. Audi of Las Vegas got us the best price and service. We saved over $3000.00 which more than paid for the flight, hotel cost and gas. We still ended up saving over $2000 and received excellent customer service from Audi.

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by Connie Organ on 12/08/2023

Our experience was excellent. Our service advisor (Nikk) met us promptly, explained the work, and also had our vehicle handwashed. Afterward he went over the paperwork andmade a suggestion for the next servicing. Excellent service!

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by MDWeaver on 12/01/2023

I really respect the way Audi Las Vegas does business. From the time you pull into the service bay, they treat you with respect and professionalism greeting you, walking to your services advisor, the service advisor, explaining everything that’s going to be done and how much is gonna cost all while maintaining a clean store throughout. most importantly they delivered on their promise, they called when they said they were gonna call, and the car was completed when they said it was gonna be completed, most importantly It cost what they said it was gonna cost and it was delivered on time. Not much more you can ask for from a car dealership.

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by Jordan Bloom on 11/28/2023

The team at Las Vegas Audi was outstanding in every way. Through the years we have purchased many new cars but this truly was a masterful experience. The lead salesman Chester Giordano was the best, the sales manager Mark Attridge was helpful and very professional. The most exciting moment was we were introduced to our service consultant, Erik Honn, twelve years earlier he was our service rep with a previous Audi that we owned. We really liked our entire experience THANK YOU

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by Sammy10 on 11/28/2023

Service agent (Wido) was very professional and efficient. Make resolving my tire issue without any issues.

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by DriverFound on 11/22/2023

I bought a used $30K Audi from Audi Las Vegas. They made it very clear that if you don't buy the high dollar car off their lot, you are nothing. From the sales agent who will not make time for you "oh but I'm here till 7 pm, I'll get to you later" to the finance-lady who will try to get you to sign a higher APR loan than was verbally agreed upon with the excuse "oh that was an accident" It was total BS that she would have a different lender's paperwork ready to go for me and as soon as called out she pulls out the correct paperwork - SUPER SHADY! They overcharged me close to $1100 in taxes, which they claim was being sent to my lender over a month ago. This has yet to be received. I've received a blurry image of the check via text message and when stating that it is illegible you just get ignored. They claimed they sent it by snail mail so that it is not trackable at all. I will advice all my friends and family; even if they find their dream car at Audi Las Vegas: keep searching unless you want to be treated like you are absolutely nothing

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by Asimovian on 11/01/2023

We had a very pleasant experience from start to finish when we visited Audi Las Vegas to evaluate the 2024 Q4 etron. Our salesman, Daniel Rodriguez, greeted us warmly and wasted no time when we outlined what we were looking for. He introduced us to the vehicle, explained the features present and not present in the trim we were interested in, and answered all of our questions. And because we made it clear that we had roughly 10 vehicles we were test driving, he did not push us that day. When we returned later for the actual test drive, he was again incredibly thorough and patient. He was quickly responsive to every question (both during the test drive, and after we'd left the dealership). Once we decided to move forward with the purchase, he and the finance team were easy to work with, and they were fully transparent as we worked through the deal. The day of the purchase went smoothly, and Daniel offered to spend as much time on the lot with us as we needed to answer any questions about the car. From start to finish, we felt valued as customers. We would not hesitate to recommend Daniel and the Audi Las Vegas team to anyone else looking for a new ride.

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by LeeLee105 on 10/30/2023

I bought my Q3 in 2020 and had this rattling noise on the passenger side. My 1st maintenance I told service representative about the noise but never addressed. 2nd time they said that it was the fuel line. And I just gotten it service on the 19th of October and the noise is still there. I need this to be addressed asap, plz.

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by Buckeye_Fan on 10/28/2023

Excellent customer service and very clean facility

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by Djk4373 on 10/20/2023

I had my first service call today. Nick was an excellent service rep. Constantly keeping me updated and I love the video they send at the end.

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