Poor Post Sales Customer Service
Written by clarkmt on 5/20/13 6:23:22 AM PDT
Recommend this dealer?
Purchased a vehicle from this dealer? Yes
The haggling process sucked. It took almost 3 weeks to work a deal. They only had one key for the vehicle so I had to buy a new key and fob right off the bat ($90+). They lost the two wireless headsets for the DVD player from the time between we test drove and purchased the vehicle. I've sent multip...
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On behalf of Performance Ford, I would like to personally apologize for the lack of communication and follow-up from our end. It was never our intention to make you feel ignored. Your satisfaction is our priority and I am sorry we were not able to provide you ... Read more