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Performance Ford Sales Reviews

  • 9203 S 145th St
  • Omaha, NE 68138 (map)
  • Chat with Dealer
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Sales Rating Poor Post Sales Customer Service Written by clarkmt on 05/30/13 08:18:13 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

The haggling process sucked. It took almost 3 weeks to work a deal. They only had one key for the vehicle so I had to buy a new key and fob right off the bat ($90+). They lost the two wireless headsets for the DVD player from the time between we test drove and purchased the vehicle. I've sent multip...
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Dealer Response

On behalf of Performance Ford, I would like to personally apologize for the lack of communication and follow-up from our end. It was never our intention to make you feel ignored. Your satisfaction is our priority and I am sorry we were not able to provide you ... Read more

All Comments (1)
Sales Rating Poor Post Sales Customer Service Written by clarkmt on 05/20/13 06:23:22 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

The haggling process sucked. It took almost 3 weeks to work a deal. They only had one key for the vehicle so I had to buy a new key and fob right off the bat ($90+). They lost the two wireless headsets for the DVD player from the time between we test drove and purchased the vehicle. I've sent multip...
Read the full review

Dealer Response

On behalf of Performance Ford, I would like to personally apologize for the lack of communication and follow-up from our end. It was never our intention to make you feel ignored. Your satisfaction is our priority and I am sorry we were not able to provide you ... Read more

All Comments (1)
Sales Rating Friendly staff, nice facility, horrible experience. Written by SYR_Kyle on 11/30/12 02:16:14 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

My experience there started out great. I was looking for a used car for my stepson who was just in a bad car accident. My salesmen Kenny was polite and easy to deal with the entire time. His customer skills were very good and he wasn't ever pushy. There was a car that was recently reduced and adver...
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