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Mercedes-Benz of Omaha Service Reviews

  • 14335 Hillsdale Ave
  • Omaha, NE 68137 (map)
  • (888) 714-7633
  • Chat with Dealer
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Service Rating run away By bart33 on 04/17/14 02:37:28 AM PDT
Recommend this dealer? No

I took my S430 to an authorized MB dealer ti have a battery draw diagnosed. The car was not diagnosed correctly however I was charged $1100 and told the car was fixed. The next day the car would not start. The car was returned to MB Omaha and there it stayed for six months. After the technicians tor...
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Service Rating Customer is never right By MBZnoMore on 09/23/13 12:10:12 PM PDT
Recommend this dealer? No

I questioned a repair and the service manager got so angry he became abusive. They know they are one of only 2 MBZ service centers between Kansas City and Des Moines -- 150+ miles to the next nearest.
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Dealer Response

On behalf of Mercedes-Benz of Omaha, I would like to apologize that we were not successful at providing you with anything less than an exceptional experience. Your feedback is important to us as we take our customer services very seriously. If you have time, a... Read more

All Comments (1)
Service Rating General Culture By seannomahane on 07/23/12 12:16:40 PM PDT
Recommend this dealer? No

I bought a new E class from this dealer after owning 3 Acura vehicles. In Omaha, stick with Acura if service and quality are important to you. Never would I think Acura would trump Mercedes Benz, but in service... 1) Three times I have taken my car in for a 'complimentary wash'. They use it as a sa...
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