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John Markel BMW of Omaha, Nebraska

OVERALL SALES RATING:
2.0 stars
Reviewed by 1 member
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OVERALL SERVICE RATING:
1.8 stars
Reviewed by 2 members
Write a Service Review
DEALER INFORMATION:
John Markel BMW
716 N 102nd St
Omaha, NE 68114
(402) 393-9700
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HOURS:
Sunday
Closed
Monday
8:30 am- 8:00 pm
Tuesday
8:30 am- 8:00 pm
Wednesday
8:30 am- 8:00 pm
Thursday
8:30 am- 8:00 pm
Friday
8:30 am- 6:00 pm
Saturday
8:30 am- 6:00 pm
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Sales Reviews of John Markel BMW
Sales Rating:
2.0 stars
Sales Associate:
1 bars
Vehicle Inventory:
5 bars
Finance Department:
1 bars
Trade-In Process:
N/A
Buying Process:
1 bars
Finance manager is rude
by orp on 10-20-07 (07:06AM)
Pros:
Great Cars
Cons:
Lack of customer service skills

The entire staff has "used car dealer" attitude. It is not about the customer, what matters to them is how much money they are getting out of you. Some of the key players in the staff need to go.

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Service Reviews of John Markel BMW
Service Rating:
1.8 stars
Quality of Work:
1 bars
Parts Availability:
2 bars
Price:
1 bars
Waiting Area:
3 bars
Shuttle or Loaner:
2 bars
Get proof of defective parts
by jewelrylady1 on 10-22-08 (08:01PM)
Pros:
None
Cons:
They can't be trusted, but they are the only dealership for 75 miles.

I have a 330 xi which is out of warranty. Over the course of a few weeks, the SES started to come on intermittently then continuously.  This was followed by the intermittent appearance of the traction control/ABS and EML warning lights.  Shortly after this, I noticed acceleration problems, especi...

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Service Rating:
1.8 stars
Quality of Work:
1 bars
Parts Availability:
3 bars
Price:
1 bars
Waiting Area:
1 bars
Shuttle or Loaner:
3 bars
Never Again!!
by way2goslick on 02-23-08 (08:29AM)
Pros:
BMW Makes the finest cars
Cons:
I have to drive 50 miles to the next BMW dealer

Took my BMW X3 in for the scheduled free maintenance. Turns out it needed new brake pads. Later in the evening drove the car home after work the brakes locked up and car would not move. The police arrived and since it was a busy street I had to use the Police's towing service to move the vehicle ...

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