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Archer Perdue Suzuki Service Reviews

  • 14227 South St
  • Omaha, NE 68137 (map)
  • Chat with Dealer
Service Rating:

Bad service

Written by jkwright2 on 07/07/11 01:23:15 PM PDT
Recommend this dealer? No

This dealership has a hard time diagnosing and repairing problems when the vehicle is under warranty. When the vehicle warranty is up, they find all sorts of problems that are gonna cost you. I took my 2006 Verona in 2 years ago while the basic warranty was still good. When they "tried" to fix it, it didn't work. They couldn't do anything for us if a light wasn't on. Now 2 years later, no light on but they can find an error code. Seems odd that the mechanic all of a sudden knows what is wrong with our car. We took it in this time to have the transmission hopefully replaced, because it has been slipping. Since it is under warranty, they are not finding a problem with it. I wonder if at 100,005 miles they will tell me that I should have had it replaced several thousand miles ago?


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? No Did the dealership complete the work within the timeframe promised? No Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? No Did the dealer honor all commitments made? Not applicable

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