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Lithia Chrysler Dodge Jeep Ram of Missoula Service Reviews

  • 5001 Grizzly Ct
  • Missoula, MT 59808 (map)
  • (877) 244-3635
  • Chat with Dealer
Service Rating:

Good service but labor rate very expensive

Written by costeld on 06/08/12 10:44:27 PM PDT
Recommend this dealer? No

Labor rate very expensive. Last visit was three years ago and rate then was $115/hr. Avoid if repairs are not covered by warranty. Vehicle returned as clean as delivered and without any surprise scratches. They upsell like crazy. "Recommending" service that isnt in owners manual service schedule. If you can avoid their unnecessary "recommended service" (e.g. power steering fluid change, fuel injector cleaner) and can afford to pay astronomical labor rates (and they hide alot of bs in "shop supplies"), then your vehicle will be fixed fine and taken care of.


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? No Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? No Did the dealer honor all commitments made? Yes

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