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Butte's Mile High Kia Sales Reviews

  • 3883 Harrison Ave
  • Butte, MT 59701 (map)
  • Chat with Dealer
Sales Rating:

Dishonest/Deceptive Dealer-Butte Mile High Kia

Written by montanakeith on 11/10/11 01:24:25 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

My wife and I spent about 2 hours negotiating with the sales person, Jim Cote. We were adamant about the price we were willing to pay. There was a $1995.00 "penalty" charge on the invoice for the "honor" of buying this car from them. I refused to pay that amount. The dealer agreed. Then we were negotiating about the trade in price on my Toyota. Again, I was firm in the minimum that I was willing to take for my car. I made it clear to the sales person that I would not take less and was more than willing to walk away if I did not receive my price. He took my final offer, my price for the new car and my trade in price, to the sales manager. He came back and said that if he had my deal for me. When I got home I found that he had lowered my trade in price and then refused to honor our verbal agreement. He knew that I would not buy at the deal he was offering so he deceived us and lied to us to make his sale.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? No

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