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Lithia Chrysler Dodge Jeep Ram of Billings Sales Reviews

  • 2229 King Ave W
  • Billings, MT 59102 (map)
  • (888) 320-0210
  • Chat with Dealer
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Sales Rating The worst experiences I've even encountered Written by RoseLady on 08/28/14 09:40:19 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Absolutely the worst auto purchase(S) I've ever had the misfortune to experience!! First, Lithia Doge sold me a lemon. I then went to the other Lithia Toyota dealer. Purchased ANOTHER SUV. Within 3 hours of driving it off the lot it had serious issues. They would not make good on the repair and the ...
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Sales Rating Car shopping Written by ChryslerChic on 08/14/14 05:45:18 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I was contacted by this dealership a few times before I could respond back and they seemed more than confident they could find what I was looking for, even though the more detailed I got the less I heard from them until one day I didn't hear back anything on what they had found and that was 3 weeks ...
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Dealer Response

Hello ChryslerChic, We are sorry for the missed communications. We very much would like to touch base with you to assist in your automotive search and to investigate how this happened. Please call Gary Mugridge at (406) 651-9769 so he can help you and we can r... Read more

All Comments (1)
Sales Rating Condecending Written by Ollady on 11/09/13 10:00:03 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I'm 70 years old and drive a 2012 Chrysler T&C with 47,000 miles. I was interested in a 2014 advertised on their web site for just over $35,000 with incentives and rebates. Just now for the sake of rounding numbers let's say the price was $35,000. After looking at other T & C's I told them I was int...
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Dealer Response

Hello, I am sorry that your experience did not live up to your expectations. We strive to provide excellent customer service to all of our customers. This does not sound like our standard of service and I would like to investigate this incident further. I woul... Read more

All Comments (2)
Sales Rating Outstanding! Written by WyomingDurango on 12/17/12 06:02:06 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This is a fantastic dealership! I bought a 2013 Dodge Durango. I received a fair trade-in value for my car. The Internet manager, Gary; my salesman, Clinton; and the finance manager, Carl, were exceptional gentlemen. I did not feel I was pressured or getting the short end of the stick. I received a ...
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