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Al West Chrysler Dodge Jeep Ram Service Reviews

  • 705 S US Hwy 63
  • Rolla, MO 65401 (map)
  • Chat with Dealer
Service Rating:

They have done all they can with my crappy 2009 Dodge Journey.

Written by heavysigh on 03/31/12 01:44:26 PM PDT
Recommend this dealer? Yes

I admire all of the service guys at Al West. Jared and Josh have both been wonderful to me and have listened to my constant woes with my Dodge Journey. This dealership did not sell me the car and they know I hate it because it has given me so much trouble. They always try hard to help me in any way possible and even found an obscure problem with radio waves from gas pumps causing me to be locked out of my car which would not start after I got gas. It took them 7 days. They provided me with a loaner for the whole time. They have gone above and beyond to help me. They were always helpful from the first car I ever bought from here and there have been a few. I wish Chrysler would take a que from these guys and take back this pos Journey and let me have my chrysler 300 back!! Thanks guys for taking good care of me!!


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? No Did the dealer honor all commitments made? Yes

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