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Dave Cross Motors Service Reviews

  • 1101 NW Blue Pkwy
  • Lees Summit, MO 64086 (map)
  • Chat with Dealer
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Service Rating Great service as always By mmccmk on 06/24/14 09:05:38 AM PDT
Recommend this dealer? Yes

My wife was warmly greeted by David Lee Cross and made to feel welcomed and appreciated. Dave kept my wife informed as to what they were doing to our car and when it was completed. My wife needed to be at a Dr's appointment at 9:30 and Dave got her out of the dealership in time for her appointment. ...
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Dealer Response

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experiences with us were always positive. We always do our best to make sure all of our customers leave completely satisfied with the m... Read more

All Comments (1)
Service Rating Have brougth my Buicks to Dave Cross for years and very happy with them By jane70 on 03/26/14 08:53:07 AM PDT
Recommend this dealer? Yes

I have been coming to Dave Cross Buick for years and been Very happy with them. Dave has been very helpful all these years and I wouldn't go any other place but Daves. Their new place is very pretty and clean and friendly.
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Dealer Response

Jane- Thank you so much for taking the time to provide such great feedback. Dave Cross Buick GMC's primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate ... Read more

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Service Rating Drives like new By jlb1999b on 05/17/13 09:41:17 PM PDT
Recommend this dealer? Yes

Took my 2010 GMC, Yukon XL Denali in to have the transmission fluid flushed and to have the front and rear differential fluid / oils changed. The vehicle runs like brand new now, just like the day I drove it off of the lot. Didn't realize changing the fluids would make such a big difference.
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Do NOT Go To Dave Cross for Service! By notgoingback on 04/01/11 01:45:06 PM PDT
Recommend this dealer? No

They were rude and slow. They did not have the knowledge to fix my vehicle. They claimed it was fixed, we drove there expecting a finished product and got our vehicle in worse shape than before. They gave us false deadlines and the service manager did not help one bit.
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Service Rating Takes forever/inappropriate behavior! By hkeys on 06/09/10 12:00:00 AM PDT
Recommend this dealer? No

My car has been in for repairs three time in the past 63 days. From these 3 visits, I have replaced/had fixed: Water pump, oil leaks, coolant leaks, flushes to clean out all the leaking fluids, A/C broken, transmission failed. It has been at Dave Cross for 36 of the last 63 days. It is still there a...
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