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Van Chevrolet Service Reviews

  • 100 NW Vivion Rd
  • Kansas City, MO 64118 (map)
  • (866) 997-3114
  • Chat with Dealer
Service Rating:

Van Service Department

Written by ksquigley on 03/06/08 12:00:00 AM PST
Recommend this dealer? No

This is the absolute worst service department that I have ever dealt with. They have done nothing to help with my legitimate complaints on my vehicle. The service manager even flat out lied to me about one of the issues and told me that GM had sent out a bulletin telling dealers to quit servicing my particular complaint. I went to another dealer and they had never seen nor heard about the "bulletin" and fixed me right up immediately. The other dealer even found the problem of another complaint within 5 minutes of inspection, wheras Van couldn't find it after 3 separate full day visits.


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Not available Did the dealership complete the work within the timeframe promised? Not available Did the dealership provide you with an accurate quote of the work to be performed? Not available Do you feel the price paid for service(s) was fair and appropriate? Not available Did the dealer honor all commitments made? Not available

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