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Van Chevrolet Sales Reviews

  • 100 NW Vivion Rd
  • Kansas City, MO 64118 (map)
  • (866) 997-3114
  • Chat with Dealer
Sales Rating:

Disgusting Sales and Finance Practices

Written by tkhman on 07/20/11 06:05:59 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

DO NOT PURCHASE A VEHICLE FROM THESE PEOPLE! We purchased a 2011 truck and they did not say anything to us about the amount of sales tax due at closing. We are military so we have never worried about paying sales tax on a new vehicle, when we went to transfer our tags we got stuck with a $2000 bill. Blake is their finance manager and he was rude, unhelpful and condiscending. He said that is was not required for them to disclose the sales tax to the customer. Even if they are not required to the give the amount it is good customer service to at least give the customer a heads up that they will be required to pay it at the title office~ especially with all the military they claim to serve. Do yourself a favor and go to another dealer.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 1 day While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? No

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