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Van Cadillac Service Reviews

  • 100 NW Vivion Rd
  • Kansas City, MO 64118 (map)
  • (877) 227-9334
  • Chat with Dealer
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Service Rating Bad Service Dept All Around! By becca234 on 07/02/13 12:22:26 PM PDT
Recommend this dealer? No

I had a tire go flat and it was time to replace them anyway so I brought my car in to have new tires put on. When I made the appointment, I was quoted a one hour time. When I took my car in, I picked tires I was told were in stock and could immediately be put on my car. 3 days later, they finally ge...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Very expensive oil change!!!!!!!!!! By unhppycustomer on 04/04/11 06:56:58 PM PDT
Recommend this dealer? No

I paid for an oil change at Van Chevrolet that later ended up costing me $694.01 for a new oil pan. Van Chevrolet would not acknowledge or accept responsibility for damaging my oil pan at all. Another dealership documented that the oil plug had been cross-threaded and shoved up into the oil pan. I w...
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Service Rating Van Service Department By ksquigley on 03/06/08 12:00:00 AM PST
Recommend this dealer? No

This is the absolute worst service department that I have ever dealt with. They have done nothing to help with my legitimate complaints on my vehicle. The service manager even flat out lied to me about one of the issues and told me that GM had sent out a bulletin telling dealers to quit servicing my...
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