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Jay Wolfe Honda


220 W 103rd St, Kansas City, MO 64114 (map)
Today 8:30 AM - 8:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
2012 Honda Accord SE buying experience
Written by akl1 on 09/19/2011
I read the previous reviews about this dealer and made my first stop here. This was my first car buying experience and contrary to what is said about this place previously my experience was a nightmare!! My Internet sales manager was Josh Hedrick. Initially I asked for Internet price quote and I got a response from general sales manager Jason Brink saying they will beat any documented price by 100$! Subsequently I set up an appointment with Josh. " remember no quote was given to me" However I had other quotes from other dealers, I took the best quote I had received and went to the dealership. Here all the drama starts..Josh starts the whole saga of price negotiation all over starting with the MSRP 24,700 I was not ready for this, I showed him the emails and promptly asked them to beat the deal I had from Independence Honda for 22,700. Now enters the new guy, Josh becomes the nice guy and this new guy Ryan MacFarlane is the tough guy !!! He tried every trick or should I say every old trick that has already been mentioned repeatedly in all major blogs. It was excruciatingly painful. When I asked about the email I received from them saying they will beat any documented deal, he went on to say it was not realistic and the dealer who has quoted the price will not give it at that price!! He was bullying and literally forcing me into buying a car at higher price. More followed from credit score to financing.. It took more than 3 hours to come to a final price 22,600 which stood only for that hour or till evening and worse only if I make full payment of 22,600 !!! Yes we are talking about full downpayment of 22,600... Guess what, I got out of there and went to Independence Honda and bought my car hassle free . They stuck to their words, very professional, no bullying, no new price, no additional charge, felt really good about buying experience there. Don Franklin Sr was my Internet manager there. I would not recommend Jay Wolfe to any one.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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