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Frank Fletcher Honda Sales Reviews

  • 1650 Heriford Rd
  • Columbia, MO 65202 (map)
  • (877) 699-3542
  • Chat with Dealer
Sales Rating:

A delighted customer

Written by thedreamer2 on 06/10/13 10:59:44 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Just purchased a new van from this dealership and it was a pleasant experience. Highly Recommended.... Salesperson Ben M. and later Sales Manager Mike M. went out of the way and did a great job and me and my wife are a delighted customer. (1) The dealership atmosphere and getup was nice, inviting and people friendly. (2) Salesperson Ben was not at all pushy and took time to explain the features of Odyssey and Pilot that we test drove. (3) By next day we decided on the the car/trim and went with True Car pricing for it. Mike M. then helped seal the deal. He was very friendly and we believe we got a fair value on the new car and decent value for the trade in. (4) The Finance Manager Charbel B. was also very friendly and helpful. He also worked with on the numbers and got us a price that we were comfortable with for the Extended Warranty (HondaCare 10 years and 120k miles). Loved the after sales service and follow-ups. We are very pleased with the Van, the car buying experience and all the employees that we came across. Will definitely have Fletcher Honda in mind when it's time to replace my aging Camry or time for friends/family to get a new or used car.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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