Edit this listing

Homer Skelton Ford Service Reviews

  • 6950 Hannah Cv
  • Olive Branch, MS 38654 (map)
  • Chat with Dealer
Service Rating:

Beware of Homer Skelton

Written by msfay on 08/04/10 12:00:00 AM PDT
Recommend this dealer? No

I would never take my car to Homer Skelton Ford in Olive Branch MS again. They are the rudest and the most unprofessional people that you ever want to meet. They talk to you as though you are an animal. There is no respect for the customers. They kept my car in the service department from Monday through Thursday without checking it. I asked them how much longer would it be before someone could check my car. This was a mistake on my part because the rude service advisor, Tommy, told me that he did not know how long it would take and that it probably would not be that day. He asked me, "maam, do you know how many cars we have in front of you?" I kindly asked for my keys and took my car to Country Ford in Southaven MS where they checked my car that very same day and I was treated with respect. Even though I only live 2-miles from Homer Skelton, I rather travel the extra miles than to have to deal with nasty, rude, disrespectful [violative content deleted]. I encourage you to find another service department to take your vehicle --- just not Homer Skelton.


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Not available Did the dealership complete the work within the timeframe promised? Not available Did the dealership provide you with an accurate quote of the work to be performed? Not available Do you feel the price paid for service(s) was fair and appropriate? Not available Did the dealer honor all commitments made? Not available

Post a Comment or Update This Review

You must be signed in to post a comment or update this review.

Sign In
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411