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Dealer Sales Reviews

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WORST EXPERIENCE AT A USED CAR DEALER IN MY LIFETIME

Written by jms38652 on 07/13/12 02:31:17 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

WORST EXPERIENCE BY FAR at a car dealership. I went looking for a bargain, talked down the price of the car I wanted. Slept on it. Made an offer the next day that they refused (which I was fine with). The salesman I dealt with this day treated me like I was a complete idiot. The next day they called me back and accepted my offer. They said they would wait while I thought about it. I called back within an hour or so and said I was good with it, they said ok. Then they called me back and said the car was sold, after they had just confirmed with me that the car was mine. I called and talked to a manager expressing my frustration (the guy's name was Mark Mercury) and he could not acted more disinterested with the matter. He was [non-permissible content removed] if I ever spoke to one. The salesman proceeded to insult my intelligence by offering me a different car well out of my previously discussed price range. I WILL NEVER GO BACK TO THEM AND I SUGGEST NONE OF YOU DO EITHER!


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? No

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