Gray-Daniels Ford-Lincoln Service Reviews
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Gray-Daniels Ford-Lincoln Service Reviews

  • 201 Octavia Dr
  • Brandon, MS 39042 (map)
  • (866) 787-1483
  • Chat with Dealer
  • Awarded in 2016

Service Reviews

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Service Rating Wow By AndreaJ45 on 06/01/16 11:46:38 PM PDT
Recommend this dealer? Yes

The repairs were completed in a timely manner and with a smile.
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Dealer Response

Thank you very much for sharing these comments. We appreciate your business and loyalty as a customer. Regards, Derek Johnson GM

All Comments (1)
Service Rating Oil Change By Lgranderson on 05/12/16 08:52:19 AM PDT
Recommend this dealer? Yes

My service was performed quickly. My service person was very friendly and had me on my way in no time.
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Dealer Response

Hello,Thanks again for coming in to Gray-Daniels Ford Lincoln to get your car serviced. We sincerely appreciate your business!Regards,Lloyd WilliamsManager

All Comments (1)
Service Rating Terrible service department!!! By cbv5555 on 03/12/16 06:29:19 AM PST
Recommend this dealer? No

I had the very popular "shudder" problem or vibration between 40-50 mph on my F150. I decided to take it to the dealer(gray Daniels Ford Brandon, MS) to let them check it out. I pulled in to the service garage and got out of my truck. I was immediately approached by a service rep who asked what was ...
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Service Rating Great Service By Myfiesta on 11/25/15 04:44:07 PM PST
Recommend this dealer? Yes

I received great service on my car. James was very efficient with ordering the part and making sure the work was done correctly and in a timely manner.
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Service Rating Unsatisfactory By roc2211 on 11/23/15 01:00:09 PM PST
Recommend this dealer? No

Since June 2015 I've tried to have a recall done. There's alway no parts available. On Friday November 20, 2015 I was able to get an appointment. On three separate occasions I asked were the parts in and was told yes. In the service line day of service the service tech verified parts were in. I left...
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