Lexus of Wayzata Sales Reviews - 191413632 Dealerships
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Lexus of Wayzata Sales Reviews

  • 16100 Wayzata Blvd
  • Wayzata, MN 55391 (map)
  • (888) 346-1897
  • Chat with Dealer
  • Awarded in 2014, 2015
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Sales Rating:

I buy all my cars from Jon S. at Lexus of Wayzata!

Written by MNKristen on 01/04/13 10:48:54 AM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I have purchased my last 3 cars from Lexus of Wayzata, and the last 2 from Jon S. After receiving a "Happy Holidays" email from him, I decided to check what used SUVs they had in stock. They happened to have a Lexus RX 400h (a hybrid!). The biggest complaint I had with my current car (Porsche Cayenne, bought used from Lexus because I was planning to buy a horse trailer at the time) was the gas mileage. I needed to be able to pull a pop-up camper (went with that instead of the horse trailer) but didn't need the V8 I had. I really doubted that Lexus could give me what I owed on my car, but since I had worked with Jon in the past, I knew I would be able to say "I can't afford this new car" and walk away if I had to. In the end, I was honest with Jon with what I could afford, and we made it work! I actually had my mind up that I was just looking at the car, but there I was agreeing to buy it. And the more I thought about it, the more I realized what a great deal I got. I had the opposite of buyer's remorse - buyer's glee? I couldn't stop telling people what a great deal I got. I know in a few years I'll do the same thing - find a used car on the Lexus website, email Jon, and come in and buy the car. I have always gotten a fair deal with him and Lexus of Wayzata. Their cars last forever and their service is the best.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Not applicable

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Hi Kristen, Thanks for your AWESOME 5 star review!! At Lexus of Wayzata customer service is our priority and Jon S. is an amazing member of our team. We are happy to hear that he treated you kindly and you were able to leave with your new Lexus Hybrid!! Be sure to check us out on Facebook and Twitter for insider posts. If you have any questions or concerns, please contact me at your convenience. Sincerely, Rich Barfknecht eCommerce Manager rbarfknecht@lexusofwayzata.com

  • By lexusofwayzata
  • on 01/07/2013
  • 08:59:17 AM PST
  • (dealer response)
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