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Luther Westside Volkswagen Service Reviews

  • 2370 Hwy 100 S
  • Saint Louis Park, MN 55416 (map)
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Service Rating TERRIBLE COMPANY! By dankopp on 06/11/13 04:51:31 PM PDT
Recommend this dealer? No

Luther Westside is the worst company I have ever had the displeasure working with. I bought a 2012 Routan and 3 days after I noticed the CD player was not functioning correctly. I returned to the dealership to have it examined and they also found the CD player to be defective. They replaced the CD ...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Service Manager threatened to hit us By lande on 05/03/12 02:29:22 PM PDT
Recommend this dealer? No

Mike (shop manager?) threatened to hit me and my fiancÚ in front of customers, staff and the sales manager. Stood face to face with him and he wanted to "bring it on". Can you believe it? We tried to get help from the Sales Manager, felt sorry for the guy. He just stood there and didn't know what t...
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Service Rating You pay for their mistakes... By amyeff on 08/05/09 12:00:00 AM PDT
Recommend this dealer? No

... and they don't even ask you nicely. Until my last two trips to the Luther Westside VW service department, I had at least decent, and occassionally excellent service. But after today, I'm never going back, and I would encourage anyone to consider my experience before bringing a car to Luther Wes...
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