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Wally McCarthy's Cadillac Service Reviews

  • 2325 Prior Ave N
  • Roseville, MN 55113 (map)
  • Chat with Dealer
Service Rating:

This service department knows alot....about nothing!

Written by alpinestars on 06/04/09 12:00:00 AM PDT
Recommend this dealer? No

This is the short Version. Bought the Hummer in April 2008. Brought it back three times for a high speed vibration. After the third visit the end they said "it was as good as it's going to get". In the end I bought 4 new tires and fixed the problem myself. Then I had an exhaust noise. Bought it there three more trip and then they stated it was normal. Filed complaint against Hummer and the dealer to better business bureau and then they allowed me to bring it to a local GM dealer that was not hummer. Problem was fixed that day. It was a broken exhaust bolt. I have a squeal in the engine for about 6 months now but there is no way I'm going back for more of that. AVOID AT ALL COSTS!


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Not available Did the dealership complete the work within the timeframe promised? Not available Did the dealership provide you with an accurate quote of the work to be performed? Not available Do you feel the price paid for service(s) was fair and appropriate? Not available Did the dealer honor all commitments made? Not available

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