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Morries Mazda Sales Reviews

  • 13700 Wayzata Blvd
  • Minnetonka, MN 55305 (map)
  • (888) 393-2860
  • Chat with Dealer
Sales Rating:

Terrific experience

Written by scarpent on 01/05/13 07:17:41 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I bought a Mazda 3 i Touring from Morries, through a very helpful, personable salesman named Curt B. There was no pushing, no sleaze, and the pricing was the best I could find in the state -- without even pressing very hard. However, the real test came a little later. I had purchased (for $34.99) their "buy happy" insurance -- mostly because I wanted the lifetime powertrain warranty. But there was another small feature: they offered a FREE return (and money back) on the vehicle within a 7-day, 300-mile limit. Not in my wildest dreams did I expect to need that particular clause. However, as I drove the new car home, I realized that I loved how the car handled, but wasn't thrilled with the audio system, the lack of navigation, the fabric interior... And so, after thinking about it for a few days, I called them up and said I wanted to return the vehicle -- and trade up to the Grand Touring trim line. I expected a bunch of grumbling or hemming and hawing, but instead, Curt B. looked into what they had available, and a few hours later I was driving home with the new vehicle. I had to pay the difference on the vehicles, of course, and they could have charged me top dollar. But I got the same discount on the new car that I'd negotiated on the old one -- better than any price I got by calling around. As you can tell, I'm a very happy customer. I recommend Morries heartily.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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