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Luther Brookdale Honda of Minneapolis, Minnesota

OVERALL SALES RATING:
3.1 stars
Reviewed by 7 members
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OVERALL SERVICE RATING:
4.8 stars
Reviewed by 1 member
Write a Service Review
DEALER INFORMATION:
Luther Brookdale Honda
6801 Brooklyn Blvd
Minneapolis, MN 55429
(763) 561-8111
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HOURS:
Sunday
Closed
Monday
8:30 am- 8:00 pm
Tuesday
8:30 am- 8:00 pm
Wednesday
8:30 am- 8:00 pm
Thursday
8:30 am- 8:00 pm
Friday
8:30 am- 6:00 pm
Saturday
8:30 am- 6:00 pm
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View more sales reviewsSales Reviews of Luther Brookdale Honda
Sales Rating:
1.0 stars
Sales Associate:
1 bars
Vehicle Inventory:
1 bars
Finance Department:
1 bars
Trade-In Process:
1 bars
Buying Process:
1 bars
Michelle at Brookdale Honda will rip you off
by ddw2 on 08-05-09 (07:40PM)
Pros:
None
Cons:
Bait and switch tactics, low ball trade, DISHONEST sales staff - go here to get ripped off

Of all the dealerships I've ever been to, BROOKDALE HONDA has delivered the ABSOLUTE WORST EXPERIENCE.  They gave a low ball internet quote, and once I'd driven across town in construction I arrived to find they didn't have the vehicles promised.  My trade was low-balled by $1K.  After spending a...

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Sales Rating:
4.8 stars
Sales Associate:
5 bars
Vehicle Inventory:
4 bars
Finance Department:
5 bars
Trade-In Process:
5 bars
Buying Process:
5 bars
I highly recommend Brookdale Honda.
by tracieh1 on 04-27-09 (03:00PM)
Pros:
staff
Cons:
none

Last weekend we traded in two older Hondas and purchased a 2009 Honda Pilot EX-L and 2009 Honda Civic EX-L--we love these vehicles and feel good about the sales prices. Amanda, our sales manager, was extremely knowledgeable, friendly and responsive. We had a lot of questions and she easily answer...

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Sales Rating:
3.6 stars
Sales Associate:
4 bars
Vehicle Inventory:
3 bars
Finance Department:
4 bars
Trade-In Process:
4 bars
Buying Process:
3 bars
Purchased a new car
by carshopper50 on 04-05-09 (03:02PM)
Pros:
Effective sales person. Paperwork was processed quickly.
Cons:
Did not put best foot forward in price negotiation. Time it took to ready vehicle.

Overall, we had a good experience with Brookdale Honda.  Our salesperson did not pressure us.  The employees were courteous.  The trade-in process was smooth.  They did not apply inappropriate pressure in the payment process, and there were no surprises.  The new car was in stock and presented in...

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Service Reviews of Luther Brookdale Honda
Service Rating:
4.8 stars
Quality of Work:
5 bars
Parts Availability:
5 bars
Price:
5 bars
Waiting Area:
4 bars
Shuttle or Loaner:
N/A
Great service dept.
by agreygoosevich on 10-05-09 (05:34PM)
Pros:
short wait time
Cons:
none, just maybe a little bit more room in the lounge

Just wanted to say that if anyone out there wants a great place to service their Honda, Brookdale Honda is the place.  They always send me coupons and reminders for when my service is due.  Stefan the service advisor is very professional and accomodating, and knows what he's talking about, and my...

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