We purchased a new Passat from Schmelz. The car had some spots on the paint which the dealer assured us would be taken care of during final prep. As it turned out, the car had tree sap damage from being outside in the back of the lot all summer. They could not buff it out. We paid for a new car, ...
I have a certified preowned (CPO)VW Passat. The service technician at this dealership tried to cheat me out 6 months of the warranty. Only after I called up VW customer service and insisted that they talk to the dealership about the terms of the CPO warranty did they change their mind.I will neve...
My wife's 9-5 had the check engine light and traction control light on. We limped over to Schmelz, as it was close by. They charged us 2 hours labor to tell us it was the throttle body, and they didn't have the part in stock. They strongly recommended not driving the car, as the throttle body ...
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