I worked with J.P. Liesenfeld and he was very friendly and helpful. I got pre-qualified for a loan from my credit union so I don't know anything about how their credit process works. I had a problem with the car right away and I thought Oh Boy, this is going to be a big headache, but Luther fixed it without any problems as well as fixing a chip in the windshield and some minor body work like JP promised they would when I bought it. I have not had any problems with the car since. I'm very pleased with it. I am always able to get a loaner car from them when my car is in for routine service. The service team is great, always ready to take it at the appointment time and always doing good work (and they give it back clean!!!!) I also like the fact that they check all the basic and give you the report about tires, brakes, etc. I've never been pressured to get other work done when I've taken it in for service. I'm very happy with the customer service I've received from Luther Nissan Kia.
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