Inver Grove Ford Lincoln Service Reviews Dealerships
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Inver Grove Ford Lincoln Service Reviews

  • 4725 South Robert Trail
  • Inver Grove Heights, MN 55077 (map)
  • (888) 699-6629
  • Chat with Dealer
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Service Reviews

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Service Rating Stay away from the service department! By captain_fluffy on 10/15/14 01:01:42 PM PDT
Recommend this dealer? No

A little while ago, I had a problem with another Ford dealership in the area that had scratched my rims. Long story short, they finally replaced all of my rims for free (since they did damage them) I brought my car to IG Ford to have them see about mounting my tires on my new rims without damagin...
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Dealer Response

Dear captain_fluffy, Thank you for sharing your feedback. We are sorry you had a negative experience with us. Inver Grove Ford Lincoln strives to provide the best service possible so we sincerely apologize for your dissatisfaction. We wish you the best!

All Comments (1)
Service Rating What happened to the best service in town By GilQ on 09/23/13 02:09:58 PM PDT
Recommend this dealer? No

I bought my 2008 Fusion from this dealer and had the service done here for many years. During that time I had nothing bad to say about their service or their product, I was very happy with it. Last week I wanted a aftermarket trailer hitch installed on the car so that I could get rid of the truck th...
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Dealer Response

Hello GilQ, Thank you for your candid review of your experience with our dealership. We are very disappointed that we were unable to meet neither your or our own expectations with the installation of the aftermarket product. We are extremely sorry that we mis... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Complete overcharge By zscher on 06/10/11 08:06:48 PM PDT
Recommend this dealer? No

First of all, they charged $200 bucks "just to look at it," as they said. Pulling the codes at my local shop costs $75, and they'll apply half of that to repairs if you have the work done there. This dealership just takes $200 right off the top. My vehicle needed a cooling pump for the electrical sy...
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Service Rating Very Pleased By rstein3 on 08/23/10 12:00:00 AM PDT
Recommend this dealer? Yes

I was at Inver Grove Ford over the weekend due to my car not starting. After having to have it towed in I was a little frustrated. The staff there was so understanding and helpful, offered me a free shuttle ride home or to call and schedule a rental vehicle for me. I wanted to wait there until th...
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Service Rating Horrible Service Department By lmparrott on 12/29/09 12:00:00 AM PST
Recommend this dealer? No

Do not take your car to Inver Grove Ford. Their service department does a horrible job. I have had my vehicle in 3 times in 2 months because it keeps having the same problem, but they still can't seem to figure out what is causing it, though they charge me for all the repairs that don't work. The...
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