Walser Chrysler Dodge Jeep Ram Gets it RightWritten by joantfo on 03/12/13 09:56:34 AM PDT Go back to Service reviews
Recommend this dealer? Yes
Walser Chrysler Dodge Jeep Ram is a business that continues to evolve and in a very positive direction. It seems like every time I go there (and I go there a lot because, over time, I made the decision that this is where I will have all of my service done), there are some new and better ways to serve customers - more service advisers, a nicer waiting area, tearing down the wall between the waiting area and the cashier to open it up into a friendlier space and many other seemingly small things that other service providers simply don't do. I always get an estimate before the work begins, I always get check-ins along the way, and I always get reports on what could be fixed better and cheaper now rather than later. In other words, they always go beyond expectations. Even if the news is not good news - unexpected problems or expenses - they always deliver it straight-up so I can make an informed decision. I don't mess with the safety of my vehicles. I carry my loved ones in those vehicles. If I can avoid a developing problem, I will. There's a trust level here that is hard to replace if it is once broken. Walser Chrysler Dodge Jeep Ram has earned that level of trust from me.