Great ExperienceWritten by proberts3 on 04/03/14 07:54:32 AM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
Many years ago I was shopping for a new car and had visited several dealerships in the metro area. At that point I was disgusted with the manipulation and tricky sales tactics used by every dealer I had visited. Then I saw an ad in the paper for Walser, and the moment I walked in the aggravation was gone. I've purchased several vehicles over the years for myself, my wife, and my kids. They make it fun, like it's supposed to be. They truly do take the aggravation out of buying a car. We recently dropped off a car for a service appointment the next day. The service manager called me the next morning to let me know they were working on it and when it was scheduled to be completed. It might seem like a small thing to be informed of the progress of your repair, but they get the small things right. That says something about their approach to customer service. I'm impressed not just with Walser as a car dealership, but as a business in general. You'll find lots of customers in their dealership who have been buying cars there for years.