Suburban Chevrolet Service Reviews Dealerships
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Suburban Chevrolet Service Reviews

  • 12475 Plaza Dr
  • Eden Prairie, MN 55344 (map)
  • (888) 814-6210
  • Chat with Dealer
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Service Reviews

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Service Rating Suburban Chevrolet By Bud3146_ on 12/19/14 12:54:28 AM PST
Recommend this dealer? Yes

I have worked with Service Adviser/Managers in Hawaii, Washington D.C. Metro, California and Florida and without exception I can say that Nick Rohifsen is the best. He is very understanding and works hard to satisfy the customer. He is great! Suburban has a great representative for the dealership...
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Dealer Response

We are so happy to hear about your wonderful experience at Suburban Chevrolet, and that you enjoyed working with Nick. Our highest priority is to provide best customer experience possible to each and every customer we help and we are proud that this was offere... Read more

All Comments (1)
Service Rating Challenging repair well executed By KDH123 on 12/19/14 12:25:44 AM PST
Recommend this dealer? Yes

Nick rocked! He kept me updated regarding what turned out to be a challenging repair. His knowledgeable, effective and professional communication gave me confidence in the process and work being put into my vehicle. He's a great representative of Suburban Chevrolet.
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Service Rating GREAT WORK By jfraser777 on 11/19/14 08:36:11 AM PST
Recommend this dealer? Yes

I usually work with Nick and Love Nick, but the guy who helped me yesterday hooked me up just as good as Nick does! Thank you guys!!!
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Dealer Response

Our team of professional at Suburban Chevrolet is dedicated to providing the best customer care possible. We are happy to read of your full satisfaction. We look forward to giving you the same great service next time we see you. Take care! Sincerely, Craig... Read more

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Service Rating GM Recall Services: 2012 Impala & 2007 Saturn Aura By Mark_Okey on 11/05/14 11:36:26 AM PST
Recommend this dealer? Yes

Your service advisor Sean was very professional and courteous, and went out of his way to make me feel welcomed. Also, he was able to schedule additional recall notices on our 2007 Saturn Aura for the very next day. Also, I found your scheduling process and email reminders to be a great benefit to ...
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Dealer Response

Thank you for leaving your feedback. Mark. We are very happy that we were able to address your service concerns, and that you enjoyed working with Sean. At Suburban Chevrolet (Eden Prairie), our goal is to provide efficient and knowledgeable assistance without... Read more

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Service Rating Service with a smile By Judy199 on 10/30/14 09:20:53 AM PDT
Recommend this dealer? Yes

I was waited on right away. The person gave me a good estimate of the amount of time it would take to do. They called me when the job was done. Also, they updated the phone number in the system while I was standing there. I've told other service people to do this and they never do. The previous ...
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Dealer Response

Thank you so much for this great review, Judy. Each of our team members strive to make every customer feel informed and comfortable. We are so glad that your service experience at Suburban Chevrolet (Eden Prairie) went so well. Please remember that we are alwa... Read more

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