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Suburban Chevrolet Service Reviews

  • 12475 Plaza Dr
  • Eden Prairie, MN 55344 (map)
  • (888) 814-6210
  • Chat with Dealer
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Service Rating Oil change By Dutchdude04 on 07/12/14 02:20:10 PM PDT
Recommend this dealer? Yes

Had to have the Bill redone because I was charge for a tire rotation when I shouldn't have been. But overall it was a great experience.
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Dealer Response

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Craig ... Read more

All Comments (1)
Service Rating Master Sergeant's review of Suburban Chev. By careerarmy on 12/17/13 06:06:47 PM PST
Recommend this dealer? Yes

Tim is excellent. Lance the mechanic is the best. Harley and Kirk F. always greet me and provide the best for me. I will never get my new truck serviced anywhere else!
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Dealer Response

Thanks for your review! We are glad to hear that our team took good care of you! We are always happy to know that our customers enjoy their experience with us. Please let us know if we can do anything else for you, and thanks for being a loyal customer! Sincer... Read more

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Service Rating Service review By mike800 on 08/02/13 07:56:39 AM PDT
Recommend this dealer? Yes

Nick, service manager, kept me informed of everything going on and explained each very wel,l including cost, since I had multiple items looked at. Service turn around time was excellent and late pick up (outside of "9 to 5") was convenient.
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Dealer Response

We really appreciate you taking the time to share this outstanding review with us. We always try to have a discerning attention to detail and unmatched customer service. I am very happy to hear that your experience with our service department was indicative of... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Typical Service Result By yourtrukhere on 01/09/12 05:53:43 AM PST
Recommend this dealer? Yes

People complain. Some people more the others. Never has anyone been able to please all of us everytime. However here they at least try. And they do there best each and every time. I have known many people in the car business and had work done on many places. This is the only one I have been to that ...
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Service Rating Great service after an unnecessary accident By kckc19b on 12/29/11 07:23:58 AM PST
Recommend this dealer? Yes

The body shop at Suburban Chev was out of this world. My car was back when promised...yipee They were in touch by phone often to keep us up to date on the status of the car. They went above and beyond to make my car just the way it was before the accident that I didn't cause!! Thank you so much!!! I...
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