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Lenzen Chevrolet Buick

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Customer Reviews of Lenzen Chevrolet Buick

5.0
Overall Rating
5 out of 5 stars(30)
Recommend: Yes (2) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

2924 High Country pickup

by Gary Capaul on 03/29/2024

Excellent dealership with courteous & friendly staff. This is our 3rd High Country from Lenzen and we’ve been customers since the early 1980’s.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

30 Reviews
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5 out of 5 starssales Rating

2924 High Country pickup

by Gary Capaul on 03/29/2024

Excellent dealership with courteous & friendly staff. This is our 3rd High Country from Lenzen and we’ve been customers since the early 1980’s.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Good work keeps me coming back

by JohnnyBlue on 03/28/2023

Simple and efficient. Helpful staff. This is what keeps me coming back.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Good Deal

by JackTheGMMan on 04/05/2017

Good price on a great car and the dealer went out of their way to fix a minor issue! Would buy from this dealer again...

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Purchased 2017 Buick Enclave

by Nathan_H on 11/03/2016

I have purchased a number of vehicles through Lenzen and Tim is one of the best. He does not beat around the bush, he is straight to the point and very matter of fact. I would, and do, recommend anyone I know, friends or family, looking to have work done or is in the market for a vehicle to give John and his crew at Lenzen a chance.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Satisfied Customer

by Bruce_Jan on 11/28/2015

Every time we arrive at Lenzen, we are greeted with smiles and complete professionalism. We refer people to them all the time. Thank you for your excellent service. P.S. Tom in the service department is fantastic

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Chevrolet purchase

by JPKnutson on 11/19/2015

Friendly and responsive to my needs. Sales Associate and owner found ways to make the purchaser better for me. I have already made 1 referral (and they bought a car) and will again based on my experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Best Dealership in Southwest Metro

by David__ on 10/31/2015

Lenzen Chevrolet is the best. We have not used another dealer in the 6 years living in this area. We have bought new, bought used, used the service department, and the body shop. All the staff of Lenzen is the best!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

My 2016 Corvette

by paulechols on 10/06/2015

Lenzen Chevrolet was the first dealership I thought of when it came to ordering a new Corvette. My wifes family has used the dealership for over 4 decades. My wife bought her last 3 Chevrolets from Lenzen. It is easy to deal with Jeff Lenzen and my concerns were always addressed. I would buy our next Chevrolet from Lenzen.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Fantastic dealership

by CharlotteMG on 07/14/2015

It was great. Never felt pushed into making a decision. Options information was very well done. Enjoyed having Dan Schrupp as our salesman.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

nateg

by Warrior2090 on 06/23/2015

Dan Schrupp is very personable and understands the products he's selling well. He explained all options, programs available , etc. without pushing them on us. Very satisfying experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Happy with my Cruze

by dahlk on 05/17/2015

The experience I received was truly remarkable. My sales rep Mike was very pleasant and a pleasure to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Fast and Friendly

by skipm1 on 05/09/2015

I went in for a check engine light and an oil change. The service department diagnosed the problem, replaced the solenoid that went bad, serviced the vehicle and had it ready for me within 3 hours of my dropping off the vehicle. I think this department is very fast and extremely efficient.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great experience

by mortmor46 on 04/22/2015

My salesperson Dan couldn't have been more nice!! He was great,explained EVERYTHING to me regarding my beautiful Equinox. Dan made my purchase very comfortable and there was no pressure. Lenzen is my new Auto needs home!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Five-Star Customer Service!!!

by AndersonFam15 on 03/09/2015

We recently bought a 2008 GMC Acadia from your dealership. 39,000 miles and VERY clean. Greg (and Dan) have been nothing short of AMAZING to work with!!! We had an issue with a tire rubbing on the wheel-well/car veering a bit to the left within our first 400 miles. Greg didn't miss a beat...he had us bring it in (we were provided with a car to drive - which is essential to our household) and the situation was rectified correctly and quickly. Needless to say, we will be back and won't think twice about sharing our wonderful experience with our friends and family! It's very clear to my husband, myself and our twin boys (who LOVED the Starburst candy - by the way) that you TRULY value your customers!!! Please keep up the great work! The Anderson Family

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Buying at Lenzen

by Soraida88 on 03/04/2015

Loved my experience at Lenzen!! No pressure from agent and very helpful. I will definitely buy my next vehicle at Lenzen!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Best Customer Service!

by Mmlsjm on 01/17/2015

We switched to Lenzen Chevrolet about four years ago from Eden Prairie suburban Chevrolet. If I were to rate the two dealerships on a scale from 1 to 10 on overall satisfaction, I would given Lenzen a 10 and Suburban a 1.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Charging System Problem Fixed in No Time

by CruzeOgre on 01/07/2015

The service department was absolutely wonderful! I had a charging system problem while on the road, and Mike got me in without an appointment. The problem was fixed and we were on our way in about a half-hour. Thank you so much! I have always been extremely satisfied with the service I have received from Lenzen.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

The best!

by hinann on 11/17/2014

Thank you SO much for getting all the work done on my Buick Enclave while I was out of town. I know you guys were busy and you made it work! Not only that, but you finished the work early! Just the nicest people too. Thanks again.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

New Car Experience

by Mona_B on 11/15/2014

I have known Dan Schrupp for many years. He gave me a great deal and was very helpful since this is my first brand new car experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Lenzen Chevrolet/Buick experience

by Fiebe on 11/04/2014

I am immediately greeted as I entered the showroom and treated with respect. Mr. Schrupp has been excellent to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Service Area

by Penny1949 on 10/07/2014

Lee is the only one I trust with my car. He takes such good care of me. The service managers are the best. They talk to you and welcome you.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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