Great experienceWritten by mikeyinthed on 08/14/12 04:36:28 PM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
We purchased a 2012 Dodge Journey from Tom. He was very professional, explained everything very well throughout the process. One of the most honest salesman I have ever dealt with at a dealership. Never felt like I was being taken advantage of or talked down to by him. They gave me exactly what I wanted for my 2006 Ford Explorer. Utilized my time and kept all promises made. We came back later that day to complete paperwork and take delivery. Process was smooth. He took the time to show us all of the features of the car and how to work all the controls - very nice touch. Most dealers have you sign the paperwork, hand you the keys, and wave to you as you leave the lot. Tom took the time to show us the driver information center, how to use the radio, all the storage areas (there are lots on the Journey). I will never buy a Chrysler product anywhere else. I went first to the dealership I purchased my 2011 Dodge Challenger - they tried to give me a higher interest rate than I qualified for and offered me a very low figure for my trade - even after I told them what other dealers had offered me. Go to Orchard Chrysler Dodge Jeep Ram if you are ANYWHERE in the Detroit area! It's worth driving an hour to make such a large purchase from an honest dealership.